Bike Sales Lead & Zone Champion

Sports Basement; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Full health, dental, and vision (full‑

Profit-sharing bonus pool

40% off gear for life (after 2,000 hrs

Free breakfast/lunch/dinner

Free flight for each year-equivalent

Free skiing, camping, biking trips

Free rental gear

40% reimbursement on sports activities

Job summary

Sports Basement is hiring a Bike Slales Staffer to lead their zone on the sales floor, provide WOW customer service, and support daily operations. You’ll work with management to delegate tasks, maintain department displays, and uplift staff morale.

The role emphasizes cycling enthusiasm, cross-department knowledge, and ability to engage a wide range of customers while upholding SB standards and safety practices.

Qualifications

• Previous retail or industry bike experience preferred.
• Passionate sports or outdoor enthusiast is a plus.
• Ability to create a WOW experience for every customer.
• Strong verbal and written communication with customers and staff.
• Basic computer skills
• Flexibility and adaptability as your role may change day to day.
• Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift.
• Maintain a clean and safe work environment
• Time management skills and problem-solving skills
• Internal Candidates: Awareness of business tools such as Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori.

Responsibilities

• Provide WOW customer service on the sales floor.
• Lead and uplift zone/department staff and delegate daily tasks.
• Ensure daily task lists are completed and projects followed through.
• Identify merch priorities and work with leads to plan actions.
• Collaborate with Merchandising to create department displays.
• Maintain cleanliness and organization in the zone/department.
• Support managers with daily operations and performance tracking.

Skills

Retail experience

Bike knowledge

Customer service

Leadership

Communication

Teamwork

Adaptability

Physical stamina

Tools

POS systems

Shopify

Google Docs

Lightspeed

Fiori

Sales Saver

Winterstieger

Job description

Sports Basement is hiring a Bike Slales Staffer to lead their zone on the sales floor, provide WOW customer service, and support daily operations. You’ll work with management to delegate tasks, maintain department displays, and uplift staff morale.

The role emphasizes cycling enthusiasm, cross-department knowledge, and ability to engage a wide range of customers while upholding SB standards and safety practices.