Bid & Contracts Coordinator - Sales Support & Onboarding

SYSCO; Long View (KY); On-site; USD 38,000 - 48,000; Full time

Job summary

SYSCO is seeking a Sales Support professional to provide direct assistance to Contracts and Bid Specialists, handling customer inquiries, bid maintenance, pricing interpretations, and cross-department coordination within the operating company.

Responsibilities include order guide management, new item requests, and customer onboarding. The role supports market analysis and business development activities, with emphasis on effective communication and meeting deadlines.

Qualifications

• High school diploma or equivalent.
• 1 year of experience supporting an Account Executive (AE) in an AC/CSR role or foodservice equivalent.
• 1-2 years of prior outside foodservice sales experience preferred with a minimum of 6 months of sales, and/or chef or restaurant management experience in a related field.

Responsibilities

• Support Contracts and Bid Specialists: Customer Inquiries (special orders, credits, transportation/truck, item issues, pick-up request), Manage outs, Monitor orders before cut-off, Tracking's, Manage Proprietary items (MUPA), Sysco 360 support.
• Order Guide creation/Chart maintenance, New Item Requests/Limited Time Offers request to merchandising, New account set-up.
• Manage and support activities: Order Guide Management, Inventory Reporting, etc.
• Business Development: Scheduling customer visits, Menu Reviews, New Items/Samples/Broker Visits, Market Analysis/Trends.
• Customer Onboarding/Training/Account Set-Up.

Skills

Sound judgment

Self-starter

Microsoft Office

Data entry

Multi-task

Communication with coworkers/customers

Meet deadlines

Education

High school diploma or equivalent

Job description

SYSCO is seeking a Sales Support professional to provide direct assistance to Contracts and Bid Specialists, handling customer inquiries, bid maintenance, pricing interpretations, and cross-department coordination within the operating company.

Responsibilities include order guide management, new item requests, and customer onboarding. The role supports market analysis and business development activities, with emphasis on effective communication and meeting deadlines.