BIC Intake Specialist: Conflicts & Compliance

Cooley LLP; Washington (District of Columbia); On-site; USD 100,289,280 - 137,539,584; Full time

Benefits offered by this job

Medical benefits

HSA

Dental benefits

Vision benefits

PTO 20 days (approx)

Job summary

Cooley LLP is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team in Washington, DC. You will handle new business intake, review conflicts data, and communicate with attorneys and assistants to ensure risk controls are in place.

The role supports engagement letters and reports, maintains accurate client/matter records, and helps with software testing and onboarding sessions. Strong attention to detail is essential.

Qualifications

• 3+ years applicable experience (e.g., conflicts of interest, document review, intake, and/or corporate law practice)
• Knowledge of ABA Model Rules of Professional Conduct and California State Bar Rules of Professional Conduct
• Proficiency in Microsoft Office suite, iManage and other firm applications
• Available to work overtime, as required

Responsibilities

• Process and analyze all new intake requests for matters for potential, existing, and former clients
• Review data quality issues and changes that impact conflicts analysis
• Communicate with users regarding intake issues and risk management procedures
• Prepare and present information to approval partners (engagement letters, reports, guidelines)
• Resolve follow-up queries and escalate when needed
• Identify and facilitate special approvals (e.g., law firm engagements)
• Document data and approvals for downstream processing
• Update client/matter master data in applicable systems
• Monitor intake mailbox and assist attorneys and users with questions
• Escalate operational or service issues to BIC leadership
• Assist with large-scale upload processes and basic conflicts searches
• Support testing of new software and changes to existing tools
• Create administrative matters and ethical wall setup/maintenance
• Assist with training on software updates
• All other duties as assigned

Skills

MS Office

iManage

Overtime

3+ years experience

ABA Model Rules knowledge

Education

Bachelor's degree

Paralegal Certificate

Tools

N/A

Job description

Cooley LLP is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team in Washington, DC. You will handle new business intake, review conflicts data, and communicate with attorneys and assistants to ensure risk controls are in place.

The role supports engagement letters and reports, maintains accurate client/matter records, and helps with software testing and onboarding sessions. Strong attention to detail is essential.