BI & IT Analytics Specialist: Dashboards, Data & Automation

Paycom; Orange Park (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Paycom in Orange Park, FL is seeking a highly analytical BI & IT Support Analyst to bridge business operations and technology. You will build dashboards, KPIs, and reports, while supporting IT systems and end users to enable data-driven decisions.

The role emphasizes data transformation, automation opportunities, and hands-on IT support across ERP/CRM/ITSM platforms, advancing business performance and governance standards.

Qualifications

• Bachelor-level degree in a relevant field or equivalent experience.
• 3+ years in BI, data analytics, or IT support roles.
• Experience building dashboards, reports, and KPI metrics.
• Experience supporting business applications and end users in a professional setting.
• Ability to translate complex data into clear insights for varied audiences.

Responsibilities

• Design, develop, and maintain dashboards and reports using Power BI, QlikView, and BI tools.
• Create KPIs supporting operational and IT objectives.
• Analyze data for trends, risks, and performance improvements.
• Deliver executive-level reporting for strategic decisions.
• Develop automated reporting to reduce manual work and errors.
• Assist with data governance, documentation, and data dictionaries.
• Provide Tier 2 support for business applications and end users.

Skills

QlikView

SQL Query Development

Power BI

Data Modeling

Excel

KPI Reporting

Business Process Analysis

Education

Business Analytics, MIS, CS, IT or related field

Tools

JAMS Scheduler

Fortra Automate

Scripting

Workflow Automation

Job description

Paycom in Orange Park, FL is seeking a highly analytical BI & IT Support Analyst to bridge business operations and technology. You will build dashboards, KPIs, and reports, while supporting IT systems and end users to enable data-driven decisions.

The role emphasizes data transformation, automation opportunities, and hands-on IT support across ERP/CRM/ITSM platforms, advancing business performance and governance standards.