BI Support Specialist - Data Insights & Reporting

Cook Systems; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Cook Systems in Orlando is seeking a Business Intelligence Support Specialist to empower users with BI tools for data querying and reporting. You will assist clients with OLAP tools, extract data, and ensure reliable system functionality and security.

The role involves collaborating with teams to optimize queries, support production systems, and maintain metadata across BI environments. A degree in CS/IS and 0–1 year BI experience are preferred, with a focus on detail and problem solving.

Qualifications

• Degree in CS/IS or related field or equivalent work experience.
• 0–1 year IT experience in BI tools and systems.
• Familiarity with data modeling and data architecture development.
• Ability to work independently under guidance.
• Strong problem-solving and attention to detail.

Responsibilities

• Assist users with BI tools for data queries and reports.
• Help customers use OLAP tools to extract and compile data.
• Review and optimize queries for performance.
• Participate in design, development, and documentation of systems.
• Monitor and upgrade enterprise OLAP reporting tools.
• Ensure interoperability and security of front-end components.
• Maintain metadata coordination and support production systems.

Skills

Data modeling

Problem solving

Attention to detail

Independent work

Education

Associate’s or Bachelor's Degree in CS/IS

Tools

OLAP tools

Job description

Cook Systems in Orlando is seeking a Business Intelligence Support Specialist to empower users with BI tools for data querying and reporting. You will assist clients with OLAP tools, extract data, and ensure reliable system functionality and security.

The role involves collaborating with teams to optimize queries, support production systems, and maintain metadata across BI environments. A degree in CS/IS and 0–1 year BI experience are preferred, with a focus on detail and problem solving.