BI & Automation Specialist: Power BI, Tableau, ServiceNow

Iconma Portal; Atlanta (GA); On-site; USD 120,000 - 150,000; Full time

Job summary

Iconma Portal is seeking a Reporting & Automation Analyst to design, develop, and maintain enterprise dashboards using Power BI and Tableau in Atlanta, GA. The role focuses on ITSM reporting, KPI tracking, and operational insights to drive data‑driven decisions across IT Operations and Service Delivery teams.

Responsibilities include automating report generation, delivering executive-level reports, and collaborating with stakeholders to translate data into actionable narratives for governance

Qualifications

• 7+ years of experience in Reporting, Analytics, BI, or IT Operations Reporting.

Responsibilities

• Design, develop, and maintain enterprise dashboards using Power BI and Tableau.

Skills

Power BI

Tableau

SQL

Power Automate

Excel

ServiceNow Reporting / Analytics

Data Visualization

Data Modeling

KPI & SLA Reporting

ITIL / ITSM

Tools

Dynatrace

Splunk

Power BI Data Modeling

DAX

Job description

Iconma Portal is seeking a Reporting & Automation Analyst to design, develop, and maintain enterprise dashboards using Power BI and Tableau in Atlanta, GA. The role focuses on ITSM reporting, KPI tracking, and operational insights to drive data‑driven decisions across IT Operations and Service Delivery teams.

Responsibilities include automating report generation, delivering executive-level reports, and collaborating with stakeholders to translate data into actionable narratives for governance