BI Delivery & Operations Leader

MAXIMUS; San Antonio (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

MAXIMUS is seeking a Delivery Coordination professional to support end-to-end BI and data initiatives. You will maintain delivery plans, track milestones, monitor operational health, and escalate issues to leadership. This role requires balancing competing priorities, coordinating BI Administrators, and ensuring consistent governance across programmes.

Travel across the UK may be required. The ideal candidate has delivery-management experience within PMO or delivery roles and is proficient with

Qualifications

• Experience supporting end-to-end delivery of data, BI, or digital initiatives.
• Delivery, operations, or programme role in a complex organisation.
• PMO or delivery management experience with Agile delivery.
• Strong planning, prioritisation and capacity management skills.
• Experience applying delivery frameworks (Agile, hybrid, or structured).
• Experience ensuring operational stability and service continuity.
• Experience leading or coordinating BI Administrators or support teams.
• Clear stakeholder communication and delivery updates.
• Identify and implement delivery process improvements.
• Experience using delivery tools like Jira or Azure DevOps.

Responsibilities

• Accountable delivery by maintaining delivery plans and milestones.
• Highlight slippage or risks and escalate to BI managers.
• Ensure day-to-day BI operations with monitoring and incidents.
• Provide visibility of delivery health and trends to leadership.
• Apply the BI operating model and SOPs consistently.
• Support BI Administrators by clarifying priorities and escalation.
• Maintain capacity views and status updates for planning.

Skills

Delivery coordination

Stakeholder management

Planning & capacity thinking

Operational stability

Governance & controls

Leadership & enablement

Education

Delivery management qualifications (Agile/Scrum/ITIL)

Tools

Jira

Azure DevOps

Job description

MAXIMUS is seeking a Delivery Coordination professional to support end-to-end BI and data initiatives. You will maintain delivery plans, track milestones, monitor operational health, and escalate issues to leadership. This role requires balancing competing priorities, coordinating BI Administrators, and ensuring consistent governance across programmes.

Travel across the UK may be required. The ideal candidate has delivery-management experience within PMO or delivery roles and is proficient with