BI Delivery & Operations Lead - Planning & Stability

MAXIMUS; Minot (ND); On-site; USD 50,000 - 65,000; Full time

Job summary

MAXIMUS is seeking a Delivery Coordinator within the Business Intelligence function to support end-to-end data and BI delivery. The role focuses on planning, tracking, and governance to ensure timely, quality outcomes while managing incidents and risks in a complex programme environment.

You will work with BI Administrators, technology teams and operations leaders to optimize delivery frameworks, improve processes and maintain clear status reporting. UK travel is expected as needed.

Qualifications

• Proven experience delivering data, BI or digital initiatives to scope, time and quality.
• Experience in delivery, operations, or programme roles within a complex organisation.
• Experience in PMO or delivery management with agile delivery methods.
• Strong planning, prioritisation and capacity management, aligning demand with resources.
• Experience applying delivery frameworks (Agile, hybrid or structured).
• Capability to ensure operational stability, incidents, risks and service continuity.
• Experience leading or coordinating operational teams like BI Administrators or support functions.
• Strong stakeholder communication, delivering clear updates and managing expectations.
• Ability to identify inefficiencies and drive process/tooling improvements.
• Familiarity with Jira, Azure DevOps or similar tools for planning and visibility.
• Experience coordinating multi-team or cross-functional delivery.

Responsibilities

• Supports delivery by maintaining plans, trackers, and status updates.
• Alerts on slippage or risks and escalates to BI leadership as needed.
• Supports BI operating model and SOPs for consistent ways of working.
• Leads or coordinates BI Administrators to deliver reliable service.
• Maintains delivery schedulers and capacity views for planning discussions.
• Follows approved delivery frameworks and governance requirements.
• Identifies recurring issues and documents improvement opportunities.

Skills

Delivery experience

BI/Data initiatives

PMO/delivery management

Planning & capacity

Agile/hybrid delivery

Operational stability

Team leadership

Stakeholder comms

Process improvements

Jira/Azure DevOps

Multi-team delivery

Tools

Jira

Azure DevOps

Job description

MAXIMUS is seeking a Delivery Coordinator within the Business Intelligence function to support end-to-end data and BI delivery. The role focuses on planning, tracking, and governance to ensure timely, quality outcomes while managing incidents and risks in a complex programme environment.

You will work with BI Administrators, technology teams and operations leaders to optimize delivery frameworks, improve processes and maintain clear status reporting. UK travel is expected as needed.