BI Delivery & Operations Lead: Drive Stable, Agile Delivery

MAXIMUS; Seattle (WA); On-site; USD 50,000 - 65,000; Full time

Job summary

MAXIMUS is seeking a Delivery Coordination professional to support end-to-end data, BI, or digital initiatives. You will maintain delivery plans, track milestones, escalate risks, and ensure stable day-to-day BI operations in a complex, multi-team environment.

You will apply Agile/hybrid delivery methods, coordinate between BI Administrators and leadership, and drive improvements to processes and governance. UK-wide travel may be required.

Qualifications

• Proven experience supporting end-to-end delivery of data, BI, or digital initiatives.
• Experience in delivery, operations, or programme role within a complex organisation.
• Experience in PMO or delivery management with agile delivery methodologies.
• Strong planning, prioritisation, and capacity management skills.
• Experience designing or operating delivery frameworks (Agile, hybrid, or structured).
• Experience ensuring operational stability, including incidents, risks, dependencies, and service continuity.
• Experience leading or coordinating operational teams to deliver day-to-day service.
• Strong stakeholder communication skills to provide updates and manage expectations.
• Ability to identify delivery inefficiencies and implement improvements.

Responsibilities

• Maintain delivery plans, trackers, and status updates.
• Highlight slippage or risks and escalate to BI leadership.
• Support continuous improvement of delivery mechanisms.
• Allocate day-to-day tasks to BI Administrators and clarify priorities.
• Provide visibility of delivery health, risks, and trends to stakeholders.
• Apply delivery frameworks and ensure governance and assurance requirements.
• Coordinate across multi-team or cross-functional delivery.

Skills

Delivery planning

Stakeholder communication

Delivery coordination

Incident & risk management

Agile/delivery frameworks

Jira/Azure DevOps

Tools

Jira

Azure DevOps

Job description

MAXIMUS is seeking a Delivery Coordination professional to support end-to-end data, BI, or digital initiatives. You will maintain delivery plans, track milestones, escalate risks, and ensure stable day-to-day BI operations in a complex, multi-team environment.

You will apply Agile/hybrid delivery methods, coordinate between BI Administrators and leadership, and drive improvements to processes and governance. UK-wide travel may be required.