BI Delivery & Operations Lead | Drive Stable BI Outcomes

MAXIMUS; Chicago (IL); On-site; USD 50,000 - 65,000; Full time

Job summary

MAXIMUS is seeking a delivery-focused professional to support end-to-end BI initiatives within a complex organisation. The role emphasizes keeping delivery plans current, tracking milestones, and escalating issues to BI leadership to ensure successful outcomes.

You will collaborate with operational leaders, performance teams and BI stakeholders to maintain stability, drive continuous improvement, and coordinate across multi-team delivery. UK travel is required as needed.

Qualifications

• Experience delivering data, BI, or digital initiatives to scope, time, and quality.
• Experience operating in a delivery, operations, or programme role in a complex organisation.
• PMO or delivery management background with agile delivery experience.
• Strong planning, prioritisation and capacity management with transparent trade-offs.
• Experience applying delivery frameworks (Agile, hybrid, or structured).
• Knowledge of incident, risk, dependency, and service continuity management.

Responsibilities

• Supports delivery activities by maintaining plans, trackers, and status updates.
• Escalates issues, risks and dependencies through defined channels to BI leads.
• Ensures governance, reporting and assurance requirements are followed.
• Leads or coordinates BI Administrators to deliver reliable day‑to‑day service.
• Maintains capacity views and delivery schedules for planning discussions.

Skills

Delivery planning

Stakeholder communication

PMO experience

Agile delivery

Risk & issue management

Tools

Jira

Azure DevOps

Job description

MAXIMUS is seeking a delivery-focused professional to support end-to-end BI initiatives within a complex organisation. The role emphasizes keeping delivery plans current, tracking milestones, and escalating issues to BI leadership to ensure successful outcomes.

You will collaborate with operational leaders, performance teams and BI stakeholders to maintain stability, drive continuous improvement, and coordinate across multi-team delivery. UK travel is required as needed.