BI Delivery & Operations Lead - Drive Seamless BI

MAXIMUS; Saint George (UT); On-site; USD 50,000 - 65,000; Full time

Job summary

MAXIMUS is seeking a Delivery Coordination Lead within its BI and data teams to manage delivery plans, track milestones, and escalate risks to BI leadership for successful end-to-end delivery of data, BI, or digital initiatives.

You will drive planning, capacity management, governance, and continuous improvement, working with BI Administrators and cross-functional teams, using Jira or Azure DevOps, with UK-wide travel as required.

Qualifications

• Proven experience supporting the end-to-end delivery of data, BI, or digital initiatives.
• Experience operating in a delivery, operations, or programme role within a complex organisation.
• Proven experience of working in a PMO or delivery management function that operates agile delivery methodologies.
• Strong capability in planning, prioritisation, and capacity management, with experience aligning demand to available resources and making trade-offs explicit.
• Experience designing, applying, or operating delivery frameworks (Agile, hybrid, or structured).
• Demonstrable experience ensuring operational stability, including managing incidents, risks, dependencies, and service continuity.
• Experience leading or coordinating operational teams, such as BI Administrators or support functions, to deliver reliable day-to-day service.
• Strong stakeholder communication skills, with the ability to provide clear delivery updates, manage expectations, and maintain confidence in delivery outcomes.
• Ability to identify delivery inefficiencies and implement improvements to processes, tooling, or ways of working.
• Experience using delivery and workflow tools (e.g. Jira, Azure DevOps, or similar) to support planning and transparency, without overengineering process.
• Experience supporting multiteam or cross functional delivery, coordinating across technical and nontechnical groups.

Responsibilities

• Maintain plans, trackers, and status updates to support delivery.
• Highlight slippage or risks and escalate to delivery leads.
• Support timely execution of agreed work with BI managers.
• Monitor day-to-day BI operations and maintain records.
• Log incidents, issues and risks and escalate per processes.
• Ensure reporting and delivery activities align with controls.
• Enable BI Administrators and managers to focus on capability building.
• Foster collaboration and shared ownership across teams.
• Identify recurring issues and document improvement opportunities.
• Travel UK-wide as needed.

Skills

Delivery coordination

PMO experience

Planning & prioritisation

Stakeholder communication

Agile delivery

BI/Analytics knowledge

Cross-functional collaboration

Incident & risk management

Jira / Azure DevOps

Multi-team delivery

Tools

Jira

Azure DevOps

Job description

MAXIMUS is seeking a Delivery Coordination Lead within its BI and data teams to manage delivery plans, track milestones, and escalate risks to BI leadership for successful end-to-end delivery of data, BI, or digital initiatives.

You will drive planning, capacity management, governance, and continuous improvement, working with BI Administrators and cross-functional teams, using Jira or Azure DevOps, with UK-wide travel as required.