BI Claims Adjuster – Auto Tech, Remote

Reserv; United States; Remote; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

PTO

Family leave

Remote role

Empowerment culture

Job summary

Reserv is seeking an experienced AV BI Adjuster to investigate, evaluate, and resolve bodily injury claims arising from autonomous and driver-assist vehicle incidents. You will analyze vehicle data, video, and records to determine liability and valuation.

In this remote-first role, you will contact claimants, witnesses, and medical providers; set reserves; negotiate settlements; and coordinate with safety and legal teams on high-stakes cases while maintaining audit-ready file notes and compliant

Qualifications

• 4–6+ years of bodily injury claims experience, preferably commercial auto, rideshare, or trucking.
• Strong medical-records review and injury valuation skills.
• Experience with represented claimants and attorney negotiation.
• Bachelor's degree or equivalent claims experience.
• Proficiency in the claims system, document management, and Microsoft Office.
• Clear written and verbal communication with claimants, counsel, carriers, and client partners.
• Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license. Willing to obtain licenses within 60 days.

Responsibilities

• Investigate and evaluate BI claims using vehicle data, video, and records.
• Contact claimants, witnesses, medical providers, and counsel promptly.
• Set and maintain reserves reflecting liability, damages, venue, and representation.
• Negotiate and settle claims within authority and document strategy.
• Identify claims with litigation risk and escalate to the Litigation Adjuster and Team Lead, coordinating with safety and legal teams on sensitive cases.
• Manage medical bills, liens, Medicare/Medicaid reporting, and settlement documentation, and maintain audit-ready notes.

Skills

Medical records review

Injury valuation

Claim negotiation

Written and verbal communication

License: adjuster

Education

Bachelor's degree or equivalent

Tools

Claims system

Document management

Microsoft Office

Job description

Reserv is seeking an experienced AV BI Adjuster to investigate, evaluate, and resolve bodily injury claims arising from autonomous and driver-assist vehicle incidents. You will analyze vehicle data, video, and records to determine liability and valuation.

In this remote-first role, you will contact claimants, witnesses, and medical providers; set reserves; negotiate settlements; and coordinate with safety and legal teams on high-stakes cases while maintaining audit-ready file notes and compliant