BHUC Team Leader: Crisis Care & Care Coordination Lead

RHA Health Services, LLC; Burlington (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) retirement savings program

Wellbeing Programs

Chronic Disease management programs

Job summary

RHA Health Services, LLC is hiring a BHUC Team Leader to coordinate services for individuals with MH/SA needs across residential, school and community settings. You will supervise staff, manage patient flow, and ensure timely crisis access while upholding high care standards.

The role requires extensive experience in behavioral health, a relevant degree or licensure, and strong communication with external providers and internal teams. On-site work in North Carolina is expected.

Qualifications

• May be required to be a Qualified Professional as defined by service requirements.
• Graduate with Master’s degree in human services and MH/DD/SA experience.
• Graduate with bachelor’s degree in human services with 2 years MH/DD/SA experience.
• Bachelor’s in non-human services field with 4 years MH/DD/SA experience.

Responsibilities

• Oversee shift operations and maintain access to behavioral health crisis services.
• Supervise multidisciplinary staff and coordinate care.
• Coordinate and monitor services per Person Centered Plan; ensure regulatory compliance.
• Facilitate care coordination, triage, and discharge planning across settings.

Skills

Supervisory experience

People skills

Crisis intervention

Education

Master's degree in human services

Bachelor's degree in human services

Bachelor's degree in any field with MH/DD/SA experience

Qualified Professional licensure/certification

Tools

EMR systems

Job description

RHA Health Services, LLC is hiring a BHUC Team Leader to coordinate services for individuals with MH/SA needs across residential, school and community settings. You will supervise staff, manage patient flow, and ensure timely crisis access while upholding high care standards.

The role requires extensive experience in behavioral health, a relevant degree or licensure, and strong communication with external providers and internal teams. On-site work in North Carolina is expected.