Behavioral Health Team Lead — Crisis & Care Coordination

00 RHA Health Services, LLC; Burlington (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Payactiv

Discount program

Paid Time Off

Health Insurance

401(k) retirement savings

Wellbeing programs

Chronic disease management programs

CPR/first aid training

Job summary

RHA Health Services is seeking a BHUC Team Leader to oversee shift operations, coordinate behavioral health and substance use services, and supervise multidisciplinary staff across residential, school, workplace and community settings.

The role emphasizes crisis intervention, care coordination, and ensuring timely access to behavioral health crisis services while maintaining regulatory compliance and safety protocols.

Qualifications

• Graduate degree in human services with MH/DD/SA experience preferred
• License, certification, or registration as required by NC guidelines
• Experience with human services delivery systems in NC advantageous

Responsibilities

• Coordinate and monitor services per Person Centered Plan
• Supervise and direct multidisciplinary staff to deliver quality care
• Oversee shift operations and patient flow during crises
• Ensure regulatory compliance and accurate clinical documentation
• Coordinate intake, triage, and discharge to appropriate levels of care

Skills

General knowledge of human services

Valid driver’s license

Supervisory experience

EMR experience

Education

Master’s degree in human services

Bachelor’s degree in human services

Bachelor’s degree in any field with MH/DD/SA experience

Qualified Professional license/certification (CCAS/CCS)

Tools

EMR

Job description

RHA Health Services is seeking a BHUC Team Leader to oversee shift operations, coordinate behavioral health and substance use services, and supervise multidisciplinary staff across residential, school, workplace and community settings.

The role emphasizes crisis intervention, care coordination, and ensuring timely access to behavioral health crisis services while maintaining regulatory compliance and safety protocols.