Behavioral Health Urgent Care Night Shift Team Leader (Regular)
Join our team at RHA Health Services. The BHUC Team Leader is responsible for overseeing shift operations, ensuring timely access to behavioral health crisis services and maintaining high standards of care. This combined role leads and supervises multidisciplinary staff, manages patient flow, and supports crisis stabilization efforts, including direct care delivery, assessments, crisis intervention, and therapeutic support.
Responsibilities
- Supervision of an interdisciplinary team of professionals providing services in the community.
- Providing evidence‑based individual therapy in a variety of settings.
- Facilitating relationships and serving as a link between the treatment team, the individual, natural supports, guardians, local agencies and the community.
- Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the individual’s daily living and personal development.
- Supporting the team in providing the individual the development of various skill‑building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management.
- Overseeing and participating in a first responder on‑call system available to individuals served by the team and/or their natural support network.
- Managing patient intake, triage, care coordination, discharge coordination to appropriate levels of care, and shift handoffs to maintain continuity of care.
- Monitoring clinical documentation for compliance with regulatory standards and ensuring adherence to safety protocols.
Requirements
- Graduate degree in Counseling, Social Work, Psychology, or a related field.
- Valid licensure to provide mental/behavioral healthcare in the state of North Carolina or an associate license that will be fully licensed within 30 months (licenses include LCMHC, LCSW, LMFT or relevant associate level license).
- Minimum 1 year experience working with individuals with behavioral health issues.
- Employee supervisory experience strongly preferred.
- Valid driver’s license, auto insurance (and proof of vehicle if required for transportation of individuals).
- Passes pre‑employment screening including criminal background check, drug testing, and credential verification.
Benefits
- Payactiv: early access to earned wages before payday.
- Employee perks and discount program.
- Paid Time Off (full‑time employees only).
- Health/Insurance (full‑time employees only).
- 401(k) retirement savings program.
- Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees).
- Training: Free CPR, first aid, and job‑specific training opportunities.
- Note: Contract/contingent workers and interns do not qualify for these benefits.
EEO Statement
RHA is an equal opportunity employer. We provide reasonable accommodations to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you need a reasonable accommodation to participate in the application process, please contact our solutions center.