BHT SHIFT SUPERVISOR

Priority Dispatch Corp.; Jensen Beach (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Hibiscus Children’s Center is seeking a supervisor for Mental Health Technicians to oversee direct care for clients in a therapeutic setting. The role involves coordinating shift coverage, guiding staff on treatment plan goals, and ensuring accurate documentation and communication with therapists.

Responsibilities include maintaining safety, coordinating with medical staff, and providing leadership during shifts to support residents and volunteers.

Qualifications

• Associates degree preferred; high school diploma required.
• Two years supervisory experience required.
• Minimum three years experience with at risk children/teens.
• Certification in CPR and First Aid is required.

Responsibilities

• Schedule, supervise, direct and coach Mental Health Technicians.
• Maintain adequate direct care coverage to meet client-to-staff ratio.
• Review shift activity and assign Technicians to treatment plans.
• Provide feedback on performance and ensure shift safety and order.
• Complete daily logs and ensure records are accurate and signed.
• Dispense medications to clients when nurse is unavailable.

Skills

Adaptability

Interpersonal skills

Communication

De-escalation

Team collaboration

Emergency response

Transportation of children

Boundaries and safety

Education

Associates Degree

High School Diploma

DJJ/Criminal Justice experience

CPR Certification

First Aid Certification

Job description

POSITION FUNCTION/OVERVIEW:The primary purpose of this position is to schedule, supervise, direct and coach Mental Health Technicians to work with clients in a therapeutic setting and maintain a safe environment.PRIMARY DUTIES/RESPONSIBILITIES:Promote the mission, values and vision of Hibiscus Children’s CenterDevelop work schedule and maintain adequate direct care employee coverage to ensure compliance regarding client to staff ratio. Review shift activity schedule for any changes and/or additionsSupervise Mental Health Technicians assigning Technicians to work with clients on treatment plan goals or other activitiesProvide feedback (verbal and/or written) to Technicians regarding good performance and correcting poor performanceMaintain a visible presence and accessibility during the shift to clients and employeesAssigns specific duties to Technicians and follow up to ensure work is completedSchedule activities for clientsMake transportation arrangements, as neededAdmit new clients completing all necessary paperwork and introducing clients to employees and other residentsReview, maintain and updates the daily logbook with pertinent client information.Ensure medical directives are followed and documented as coordinated with the Medical Dispenser or NurseDocuments and recommends solutions regarding staffing concerns, behavioral problems and/or shift difficulties. Contacts Village Program(s) Director regarding specific or non-routine incidents, when appropriatePerforms walk-through prior to the start of shift and communicates concerns with previous shift supervisorConducts a shift change meeting with assigned staff to address concerns.Provides direction and guidance to volunteersCommunicates and documents all necessary information related to clients and forwards information to client’s therapistEnsures that the Village is clean and organized throughout the course of their shiftEnsures that all reports are correct, complete and turned-in signed at the end of the shift.Completes probationary and annual evaluations on timeResponsible for dispensing meds to clients when nurse is not availableThis list of duties and responsibilities is not intended to be exhaustive. Hibiscus Children's Center reserves the right to revise this job description as needed to comply with actual job requirements.QUALIFICATIONS REQUIRED:Associates Degree preferred, High School Diploma RequiredDJJ or Criminal Justice experience preferredTwo (2) years supervisory experienceMinimum three (3 years experience with at risk children/teensCertification in CPR, First AidAt least 23 years of ageAbility to lift 40 lbsAbility to work outdoorsAbility to work shiftsAbility to work with diverse backgroundsMust pass level 2 background clearance and drug testAbility to work flexible scheduleSKILLS:AdaptabilityInterpersonal skillsUnderstanding of child abuse and neglectAbility to intervene decisively when necessary to protect residentsAbility to work in and promote team environmentAbility to handle emergencies and life threatening situations effectivelyGood verbal and written communication skillsAbility to transport childrenAbility to set appropriate boundaries and limits with residents and staffREQUIREMENTS:Complete 40 hours of training annuallySuccessfully complete Therapeutic Crisis Interventions (TCI) and all annual refreshersSuccessfully complete Sanctuary Model Training and annual refreshersSuccessfully complete 24 hours of Human Trafficking Training and annual refreshers