BH Registration & Scheduling Specialist - Lakewood

University Health; United States; On-site; USD 38,000 - 54,000; Full time

Job summary

University Health in Missouri is seeking a BH Registration & Scheduling Specialist for the Lakewood Counseling Service, UH Behavioral Health location. This role supports patient access, collects financial and insurance information, and schedules appointments in the hospital system.

You will verify benefits, obtain pre-certifications, and assist patients with registration and financial responsibilities. The position is full-time with daytime hours and requires strong communication and clerical

Qualifications

• High school diploma or equivalent required.
• Experience in clerical, patient contact, hospital business office or insurance.
• At least one year as a Patient Access & Scheduling Representative.
• Strong written communication and keyboarding skills.

Responsibilities

• Interview patients to obtain demographic and financial data.
• Explain health benefit regulations and patient financial obligations.
• Schedule patient appointments via the electronic scheduling system.
• Collect and verify financial and insurance information; obtain pre-certifications.
• Complete admission/registration paperwork.

Skills

Clerical experience

Patient contact

Insurance knowledge

Education

High school diploma or equivalent

Job description

BH Registration & Scheduling Specialist - Lakewood

101 Truman Medical Center

Job Location

Lakewood Counseling Service, UH Behavioral Health

Lees Summit, Missouri

Department

Patient Access Behavioral Health UHLMC

Position Type

Full time

Work Schedule

8:00AM - 4:30PM

Hours Per Week

40

Job Description

Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources. Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.

Minimum Requirements

• High school diploma or equivalent required
• Experience in clerical, patient contact, hospital business office or insurance Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
• A minimum of one year’s experience as a Patient Access & Scheduling Representaive
• Concise written communication skills and keyboarding skills required.

Preferred

• Knowledge of basic medical terminology
• Previous experience as a Patient Access Representative at TMC or equivalent at another organization.