Behavioral Health Access & Scheduling Specialist

University Health KC; Kansas City (MO); On-site; USD 36,000 - 47,000; Full time

Job summary

University Health KC is seeking a BH Registration & Scheduling Specialist for the Lakewood Counseling Service in Lakewood, MO. The role interviews patients, gathers demographic and financial data, explains health benefits, and schedules appointments using the hospital's electronic system.

Ideal candidates will have at least one year of Patient Access & Scheduling experience, plus strong written communication and keyboarding skills.

Qualifications

• High school diploma or equivalent.
• Experience in clerical, patient contact, hospital business office or insurance.
• Minimum of one year experience as a Patient Access & Scheduling Representative.
• Concise written communication and keyboarding skills.

Responsibilities

• Interview patients to obtain demographic and financial data.
• Explain health benefit regulations and patient financial obligations to responsible parties.
• Schedule patient appointments via the electronic scheduling system.
• Gather and record financial and insurance information; coordinate referrals to resources.
• Validate information, obtain pre-certification/authorization, and collect co-pays; complete admission/registration paperwork.

Skills

Interviewing patients

Clerical experience

Communication skills

Keyboarding

Education

High school diploma or equivalent

Tools

Scheduling system

Job description

University Health KC is seeking a BH Registration & Scheduling Specialist for the Lakewood Counseling Service in Lakewood, MO. The role interviews patients, gathers demographic and financial data, explains health benefits, and schedules appointments using the hospital's electronic system.

Ideal candidates will have at least one year of Patient Access & Scheduling experience, plus strong written communication and keyboarding skills.