BH Patient Access and Scheduling Specialist

Truman Medical Centers; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

A local healthcare organization in Kansas City is seeking a Patient Access and Scheduling Specialist. This full-time position involves interviewing patients to gather demographic and financial information, scheduling appointments, and managing pre-certifications. Candidates should have a high school diploma and at least one year of experience in a similar role. Strong communication and written skills are essential for interacting with patients and internal teams. This is a great opportunity to work in a supportive environment dedicated to patient care.

Qualifications

• A minimum of one year’s experience as a Patient Access & Scheduling Representative.
• Experience in clerical, patient contact, hospital business office or insurance.
• Requires concise written and verbal communication with staff, physicians and payors.

Responsibilities

• Interviews patients to obtain demographic and financial data.
• Schedules patient appointments via the electronic scheduling system.
• Validates financial and insurance information and obtains appropriate pre-certification.

Skills

Communication skills

Concise written communication

Keyboarding skills

Scheduling

Insurance knowledge

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

BH Patient Access and Scheduling Specialist page is loaded## BH Patient Access and Scheduling Specialistlocations: UH Behavioral Health: Lakewood Counseling Servicetime type: Full timeposted on: Posted Todayjob requisition id: R0016176**If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.****Please log into to search for positions and apply.**BH Patient Access and Scheduling Specialist101 Truman Medical Center# **Job Location**Lakewood Counseling Service, UH Behavioral HealthKansas City, Missouri# **Department**Patient Access Behavioral Health UHTMC# **Position Type**Full time# **Work Schedule**8:30AM - 5:00PM# **Hours Per Week**40# **Job Description**Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources. Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.Required:* High school diploma or equivalent required* Experience in clerical, patient contact, hospital business office or insurance* Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.* A minimum of one year’s experience as a Patient Access & Scheduling Representative.* Concise written communication skills and keyboarding skills required.Preferred:* Knowledge of basic medical terminology* Previous experience as a Patient Access Representative with the organization or at another organization.**Working at University Health is about making a difference. It's providing the best care to every patient every day.** University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.