BH Patient Access and Scheduling Specialist

University Health KC; Kansas City (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

A healthcare organization is seeking a Patient Access and Scheduling Specialist in Kansas City, Missouri. This role involves interviewing patients to gather essential demographic and financial data, scheduling appointments, and collecting payments. Candidates should have a high school diploma, at least one year of experience as a Patient Access Representative, and strong communication skills. A knowledge of medical terminology is preferred. This full-time position offers a structured workweek and the opportunity to contribute to patient care.

Qualifications

• Experience in clerical, patient contact, hospital business office or insurance.
• A minimum of one year’s experience as a Patient Access & Scheduling Representative.

Responsibilities

• Interviews patients and gathers demographic and financial data.
• Schedules patient appointments via the electronic scheduling system.
• Validates financial and insurance information and collects co-pays.

Skills

Communication skills

Keyboarding skills

Interview skills

Education

High school diploma or equivalent

Job description

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply.

BH Patient Access and Scheduling Specialist

101 Truman Medical Center

Job Location

Lakewood Counseling Service, UH Behavioral Health, Kansas City, Missouri

Department

Patient Access Behavioral Health UHTMC

Position Type

Full time

Work Schedule

8:30AM - 5:00PM

Hours Per Week

40

Job Description

Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources. Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.

Required

• High school diploma or equivalent required
• Experience in clerical, patient contact, hospital business office or insurance
• Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
• A minimum of one year’s experience as a Patient Access & Scheduling Representative.
• Concise written communication skills and keyboarding skills required.

Preferred

• Knowledge of basic medical terminology
• Previous experience as a Patient Access Representative with the organization or at another organization.