BH Patient Access and Scheduling Specialist

Truman Medical Centers; United States; On-site; USD 35,000 - 45,000; Full time

Job summary

Truman Medical Centers in Kansas City is looking for a Patient Access and Scheduling Specialist. The role involves interviewing patients to gather crucial demographic and financial data, as well as scheduling appointments through an electronic system.

Candidates must have a high school diploma and at least one year of experience as a Patient Access & Scheduling Representative, with strong communication and keyboarding skills. Join us to make a meaningful impact in patient care.

Qualifications

• High school diploma or equivalent.
• Experience in clerical, patient contact, hospital business office, or insurance environments.
• Minimum of one year’s experience as a Patient Access & Scheduling Representative.

Responsibilities

• Interview patients to obtain demographic and financial data.
• Schedule patient appointments via the electronic scheduling system.
• Validate financial and insurance information.

Skills

Communication skills

Keyboarding skills

Interviewing skills

Education

High school diploma or equivalent

Job description

BH Patient Access and Scheduling Specialist

Location: 101 Truman Medical Center, Lakewood Counseling Service, UH Behavioral Health, Kansas City, Missouri.

Position Overview

Title: Patient Access and Scheduling Specialist. Department: Patient Access Behavioral Health, UHTMC. Position Type: Full time. Work Schedule: 8:30 AM – 5:00 PM. Hours Per Week: 40.

Job Description

Interviews patients and/or other sources to obtain demographic and financial data, accesses patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties.

Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources. Validates financial and insurance information, obtains appropriate pre‑certification and authorization for services, collects co‑pays, and completes all admission/registration paperwork.

Required Qualifications

High school diploma or equivalent. Experience in clerical, patient contact, hospital business office, or insurance environments. Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third‑party payors and resource persons. Minimum of one year’s experience as a Patient Access & Scheduling Representative. Concise written communication skills and keyboarding skills required.

Preferred Qualifications

Knowledge of basic medical terminology. Previous experience as a Patient Access Representative with the organization or at another organization.

Working at University Health is about making a difference. It’s providing the best care to every patient every day.

University Health (UH) is committed to being a leader in providing a culturally inclusive workplace for our employees.

UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.