Beverage Shift Supervisor - Gaming & Events

Warhorse-Gaming,-LLC; Omaha (NE); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Federal Employees Medical Coverage

Full Insurance Coverage

401(k) with Immediate Vesting & Co

Quarterly Incentive Program

Vacation, Holiday & Sick Days

Job summary

WarHorse Gaming Omaha, LLC, a division of Ho-Chunk, Inc., seeks a Beverage Shift Supervisor to oversee the beverage service during assigned shifts in a high-volume gaming environment in Omaha, NE.

The role emphasizes staff training, scheduling, inventory management, cash handling, and guest satisfaction while upholding company policies and regulatory requirements overseen by the Food & Beverage Manager.

Qualifications

• Must be 19 years of age or older.
• Associate degree or equivalent related experience.
• Three (3) years of experience in food and beverage management, with a minimum of one (1) year in a supervisory capacity in a high-volume beverage gaming operation that includes banquets, entertainment, multiple bars, and restaurants.
• Proficiency with Microsoft Office Suite or related software.
• Strong point-of-sale (POS) operational and programming experience.
• Knowledge of government health, hotel, or food service regulations.
• Proficiency in operational financial management, accountability, and budgeting.
• Ability to secure and maintain a Nebraska Gaming License.
• ServSafe certification.
• TIPS Alcohol Awareness certification.
• Responsible for selling, serving, or distributing alcoholic beverages and/or exercising comp authority.

Responsibilities

• Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming.
• Provide the tools, training, communication, and supplies necessary for the beverage team to deliver exemplary guest service.
• Assist in scheduling beverage team members to ensure appropriate coverage during regular operating hours and special events.
• Monitor par levels and daily inventory of supplies.
• Maintain beverage inventory and supplies in accordance with business demands.
• Participate in weekly inventory and assist the Beverage Manager with weekly and monthly orders.
• Ensure payment and/or comp authorization is received upon service of all food and beverage items.
• Assist food and beverage staff with proper cash-register balancing at the end of each shift and report discrepancies to Finance.
• Ensure prompt, efficient, friendly, and quality beverage service and preparation for all guests.
• Comply with S.M.A.R.T. or T.I.P.S. training requirements.
• Authorize comp transactions.
• Participate in developing drink specials and promotions.
• Stay current with beverage service and offering trends.
• Attend periodic meetings and training sessions and ensure beverage team members are compliant with required training and certifications.
• Comply with all department rules, regulations, policies, procedures, internal controls, and applicable local, state, and federal rules and regulations.
• Promote positive public and employee relations.
• Perform other duties as assigned.

Skills

POS knowledge & programming

Microsoft Office proficiency

Supervisory experience

Budgeting experience

Regulatory compliance knowledge

Gaming license eligibility

Education

Associate degree or equivalent related experience

Tools

Microsoft Office

Job description

WarHorse Gaming Omaha, LLC, a division of Ho-Chunk, Inc., seeks a Beverage Shift Supervisor to oversee the beverage service during assigned shifts in a high-volume gaming environment in Omaha, NE.

The role emphasizes staff training, scheduling, inventory management, cash handling, and guest satisfaction while upholding company policies and regulatory requirements overseen by the Food & Beverage Manager.