Guest Experience Specialist, Food & Beverage

Ho-Chunk, Inc.; Omaha (NE); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Tips

Comprehensive benefits package

401K with Day 1 Vesting & CompanyMatch

Quarterly Incentive Program

Vacation, Holiday & Sick Days

Discounted Meal Program

Job summary

Ho-Chunk, Inc.’s WarHorse Gaming division in Omaha, NE is seeking a Food & Beverage Attendant. You will deliver exceptional guest service, take orders, prepare items, and maintain clean work areas in a fast-paced casino/hospitality setting.

The role requires a high school diploma or equivalent, a minimum age of 19, strong customer service and POS skills, and Nebraska Gaming License. Full-time with benefits, annual incentivies, and opportunities for growth are available.

Qualifications

• Must be at least 19 years old.
• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to operate mobile devices, tablets, and POS systems.
• Ability to multitask in a fast-paced environment.
• Nebraska Gaming License required.
• Commitment to ethical standards.

Responsibilities

• Deliver prompt, friendly, and professional service to every guest.
• Accurately take orders and provide menu recommendations.
• Prepare food and beverages according to recipes and standards.
• Maintain clean, organized workstations and follow health regulations.
• Work collaboratively with team members to ensure smooth operations.

Skills

Customer service

Communication

POS operation

Multitasking

Ethical standards

Education

High school diploma or equivalent

Tools

POS systems

Job description

Ho-Chunk, Inc.’s WarHorse Gaming division in Omaha, NE is seeking a Food & Beverage Attendant. You will deliver exceptional guest service, take orders, prepare items, and maintain clean work areas in a fast-paced casino/hospitality setting.

The role requires a high school diploma or equivalent, a minimum age of 19, strong customer service and POS skills, and Nebraska Gaming License. Full-time with benefits, annual incentivies, and opportunities for growth are available.