Beverage Server Unrefined

Rivers Casino Philadelphia; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Job summary

Rivers Casino Philadelphia is seeking a friendly server to greet guests, take food and beverage orders, and provide attentive service in our dining areas. You will ensure order accuracy and respond to guest questions about the menu.

The role requires a high school diploma or equivalent, 1+ year of high-volume food service experience, eligibility for age verification, and availability for flexible shifts, weekends and holidays in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent.
• One or more years high volume food service experience required.
• Knowledge of food and beverage order processing systems.
• Must be available to work flexible shifts, weekends and holidays.
• Ability to successfully fulfill the pre-employment process.

Responsibilities

• Greets guests at the table.
• Takes food and beverage order.
• Responds to guest questions regarding food preparation and menu.
• Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption
• Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines.
• Serves food and beverages.
• Directs bus person and assists as needed in the clearing of tables.
• Completes required side work.
• Performs all other duties as assigned.

Job description

Summary:

Serves meals to patrons in food outlet according to established procedures and customer service standards.

Engagement Expectations

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language.
• Proactively greet team members and guests, initiating interaction to provide service.
• Always use a positive parting remark to end the conversation.

Essential Job Functions

• Greets guests at the table.
• Takes food and beverage order.
• Responds to guest questions regarding food preparation and menu.
• Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption
• Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines.
• Serves food and beverages.
• Directs bus person and assists as needed in the clearing of tables.
• Completes required side work.
• Performs all other duties as assigned.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent.
• One or more years high volume food service experience required.
• Knowledge of food and beverage order processing systems.
• Must be available to work flexible shifts, weekends and holidays.
• Ability to successfully fulfill the pre-employment process.

Physical And Mental Demands

• Regularly required to see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms, frequently required to stoop and kneel.
• Must occasionally lift up to 25 pounds.
• Able to interact with others while maintaining a positive and courteous demeanor under frequently fast paced work conditions.
• Ability to count.
• Ability to work in a noisy and smoky environment.