Beverage Server Unrefined

Rivers Casino; Philadelphia, Northern (Philadelphia County, KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Rivers Casino in Philadelphia is seeking a server to provide welcoming, attentive service in a fast-paced food outlet within the casino environment.

The role requires handling orders, answering guest questions about menus and preparation, and ensuring responsible alcohol service. Flexibility for shifts, weekends, and holidays is essential; prior high-volume experience is preferred.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent.
• 1+ years high-volume food service experience required.
• Knowledge of food and beverage order processing systems.
• Must be available to work flexible shifts, weekends and holidays.
• Ability to successfully fulfill the pre-employment process.

Responsibilities

• Greets guests at the table.
• Takes food and beverage order.
• Responds to guest questions regarding food preparation and menu.
• Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption.
• Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines.
• Serves food and beverages.
• Directs bus person and assists as needed in the clearing of tables.
• Completes required side work.
• Performs all other duties as assigned.

Skills

Customer service

Team communication

Education

High school diploma or equivalent

Tools

POS / order processing systems

Job description

Description

Summary: Serves meals to patrons in food outlet according to established procedures and customer service standards.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language.
• Proactively greet team members and guests, initiating interaction to provide service.
• Always use a positive parting remark to end the conversation.

Essential Job Functions:

• Greets guests at the table.
• Takes food and beverage order.
• Responds to guest questions regarding food preparation and menu.
• Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption
• Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines.
• Serves food and beverages.
• Directs bus person and assists as needed in the clearing of tables.
• Completes required side work.
• Performs all other duties as assigned.

Qualifications:

• Must be 18 years of age or older.
• High school diploma or equivalent.
• One or more years high volume food service experience required.
• Knowledge of food and beverage order processing systems.
• Must be available to work flexible shifts, weekends and holidays.
• Ability to successfully fulfill the pre-employment process.

Physical and Mental Demands:

• Regularly required to see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms, frequently required to stoop and kneel.
• Must occasionally lift up to 25 pounds.
• Able to interact with others while maintaining a positive and courteous demeanor under frequently fast paced work conditions.
• Ability to count.
• Ability to work in a noisy and smoky environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.