Beverage Server - Casino Service Bar

188 Tejon Gaming Authority; California; On-site; USD 25,000 - 39,000; Full time

Job summary

188 Tejon Gaming Authority in California seeks an attentive Beverage Server to provide courteous service, pouring both alcoholic and non-alcoholic drinks across the property and handling payments. You will ensure compliant service and contribute to a positive guest experience.

The role requires a high school diploma or GED with a Mixology certificate; IPS and Sanitation certifications are preferred. Flexibility to work varying shifts and a team-oriented mindset are essential.

Qualifications

• High school diploma or GED is required with Mixology certificate.
• IPS certification and Sanitation certification preferred.
• Basic mathematical skills including addition, subtraction, multiplication and division are required.

Responsibilities

• Take guest orders, serve drinks and collect payments in a courteous and efficient manner.
• Adhere to cash handling procedures.
• Ensure guest satisfaction in assigned areas and other areas if necessary.
• Adhere to state liquor laws and TIPS training guidelines.
• Keep bar and service area clean, sanitary and organized at all times.
• Adhere to beverage control procedures.
• Promote responsible gaming and responsible alcohol service by notifying management of concerns and observations.
• Deliver a service level that creates an atmosphere inviting guests to return.

Skills

Leadership

Interpersonal skills

Communication

Attention to detail

Confidentiality

Computer systems

Flexibility

Teamwork

Education

GED or high school diploma

Mixology certificate

Job description

Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

The Beverage Server will serve both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience.

Essential Duties and Responsibilities:

• Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.


• Ensure guest satisfaction in assigned areas and other areas if necessary.


• Adhere to state liquor laws and TIPS training guidelines.


• Keep bar and service area clean, sanitary and organizedat all times.


• Adhere to beverage control procedures.


• Adhere to all regulatory, departmental and company policies and procedures


• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol serviceby discretelynotifying appropriate management of concerns and observations


• Promote positive guest and team member relations


• Adhere to property's Beverage Icon standards and expectations. Beverage Icon is a notification system for guests requesting beverage service.


• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience

QUALIFICATIONS

• High school diploma or general education degree (GED) is required as well as certificate in Mixology.


• I.P.S. certification and Sanitation certification is preferred.


• Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.

SKILLS

• Strong leadership and interpersonal skills


• Excellent interpersonal, oral and written communication skills.


• Meticulous, organized and accurate


• Extreme confidentiality.


• Familiarity with a variety of computer systems and applications.


• Be flexible to work varying shifts and time schedules as needed.


• Communicate effectively with all levels of employees and guests.


• Manage multiple details and tasks concurrently in a changing environment.


• Able to work effectively in a team environment.


• Analyze and think about how possible solutions impact on the entire operation

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.


• Ability to walk distances.


• Ability to lift 30 to 40 lbs.


• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.


• The Casino environment is hectic,fast-pacedand often crowded and noisy. May be exposed to casino related environmental factorsincluding, butnot limited to excessive noise and constant exposure to general public.