Beverage Ops Supervisor – High-Volume Bar & Casino

Hard Rock Hotel & Casino; Sioux City (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

Hard Rock Hotel & Casino Sioux City is seeking a Beverage Supervisor to oversee daily supervision and operational efficiency of bars and beverage outlets across the property.

You will lead beverage staff, assist with menu updates, manage budgets and labor, and ensure guest satisfaction while adhering to health and safety standards. This full-time role is on site, with opportunities to contribute to promotions and guest service excellence.

Qualifications

• Demonstrated leadership and management skills.
• Excellent verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Detail-oriented and thorough with strong organizational and time management skills.
• Strong and accurate money handling skills.
• Ability to work under stress in a fast-paced environment.
• Knowledge and ability to operate point-of-sale systems.
• Knowledge of wines, alcohol, and gaming operations etiquette.

Responsibilities

• Assists with the hiring, training, development, and supervision of beverage staff.
• Assists with the planning, workloads and staff assignments as well as trains, motivates and evaluates beverage staff.
• Assists with updates for beverage menus and ensures all team members are properly trained on recipes.
• Assists with developing long- and short-range financial objectives to liquor sales while maintaining budgeted labor and staffing levels.
• Manages department’s financial data and related documents to maintain effective cost and portion controls in the department.
• Works alongside department management to review beverage activities and implement companywide and local sales promotions.
• Assists bartenders and beverage servers in general duties as needed (i.e., drink preparation).
• Ensures guest satisfaction through constant interactions with guests and team members throughout the facility.
• Communicates to management in a timely fashion of any guest compliments or complaints.
• Maintains and enforces compliance with applicable health, safety, food handling, and hygiene codes and standards.

Skills

Leadership

Communication

Customer service

Organization

Money handling

Stress management

POS systems

Wine knowledge

Gaming etiquette

Education

High school diploma or equivalent preferred

Degree in relevant field preferred

Two years of progressive experience in high-volume food and beverage operations preferred

Tools

POS systems

Job description

Hard Rock Hotel & Casino Sioux City is seeking a Beverage Supervisor to oversee daily supervision and operational efficiency of bars and beverage outlets across the property.

You will lead beverage staff, assist with menu updates, manage budgets and labor, and ensure guest satisfaction while adhering to health and safety standards. This full-time role is on site, with opportunities to contribute to promotions and guest service excellence.