Beverage Operations Supervisor: Lead & Elevate Service

Cowlitz Indian Tribe; Ridgefield (WA); On-site; USD 25,000 - 36,000; Full time

Job summary

Cowlitz Indian Tribe at ilani Casino Resort is seeking a Beverage Department Supervisor to oversee daily beverage staff, training, scheduling, and inventory management.

The role requires 2+ years in beverage service, strong interpersonal skills, and the ability to manage up to 34 staff per shift. Starting wage is $22.33 per hour, with potential for higher placement based on experience and business needs.

Qualifications

• High School Diploma or GED required.
• 2+ years of alcohol beverage server or bartender experience in a high-volume environment.
• Excellent interpersonal and communication skills.
• Flexible schedule and ability to work varied shifts.
• Ability to lift 50 lbs and stand for 8 hours.
• Willingness to work in a smoking environment and follow health and safety measures.

Responsibilities

• Promotes superior guest service.
• Maintains and promotes a positive organizational culture.
• Facilitates all introductory training and mentorship to new hires.
• Communicates and inspects all policies and standards for consistency of service.
• Creates and manages all schedules and supervises staff ranging from 8 to 34 or more daily by shift.
• Directs the work of Leads and Trainer daily to assist with service to guests.
• Ensures Alcohol service guidelines are followed.
• Maintains Inventory and Asset Management of all Beverage products.
• Conduct probationary and annual evaluations of hourly team members.
• Creates Special Events schedules for Bartenders, Servers, Bar Backs.
• Recommends hiring as well as termination decisions and supports disciplinary processes.

Skills

Alcohol beverage service

Interpersonal skills

Team leadership

Education

High School Diploma or GED

Job description

Cowlitz Indian Tribe at ilani Casino Resort is seeking a Beverage Department Supervisor to oversee daily beverage staff, training, scheduling, and inventory management.

The role requires 2+ years in beverage service, strong interpersonal skills, and the ability to manage up to 34 staff per shift. Starting wage is $22.33 per hour, with potential for higher placement based on experience and business needs.