Beverage Manager

Belterra Park Gaming; Gardiner (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the gaming industry seeks a Food and Beverage Manager to oversee daily operations, ensure compliance with service standards, and manage personnel. The ideal candidate will have experience in restaurant management and excellent customer service skills.

Qualifications

• One year of restaurant management experience preferred.
• Ability to obtain/maintain necessary licenses and certifications.

Responsibilities

• Monitor operation of assigned outlets for compliance with standards.
• Handle personnel-related matters including hiring and training.
• Ensure prompt service and resolve guest complaints.

Skills

Customer Service

Communication

Job description

Responsible for the day-to-day operations of assigned food and beverage outlets and personnel. Ensure compliance with established service standards and that guests receive prompt and courteous service. Monitor and enforce compliance with all company policies and procedures, and all applicable safety and health code regulations. Monitor budgets, costs, and labor to maintain assigned outlets.

Responsibilities

1. Monitor and oversee the operation of assigned outlets to ensure compliance with company standards, policies, procedures, and all Federal, State, and local liquor, health, and safety regulations.
2. Handle personnel-related matters including interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging.
3. Ensure prompt and courteous service to customers; resolve guest complaints in an appropriate and timely manner.
4. Assist the Director with budget goals and monitor financial aspects of the department.
5. Represent the Food and Beverage Department in internal and external employee-related matters.

Qualifications

• Must be at least 21 years of age.
• One (1) year of restaurant management experience preferred.
• Excellent customer service and communication skills.
• Ability to stand and walk for extended periods throughout the shift.
• Ability to lift/maneuver up to 25 pounds.
• Ability to obtain/maintain necessary licenses and certifications.

Additional Information

All information will be kept confidential according to EEO guidelines.

Boyd Gaming is an Equal Opportunity Employer and does not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class under federal, state, or local law.