Beverage Manager

Redner's Markets, Inc.; Allentown (PA); On-site; USD 60,000 - 80,000; Full time

Job description

To manage all aspects of Redner’s Markets Beer and Wine operations within the supermarket. The Beer and Wine Manager will oversee all ordering, storage, invoicing, and conditions of the Beer and Wine department to ensure maximum profitability. Duties include but are not limited to forecasting, planning, and managing all beverage orders, staff, and financial results. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

ESSENTIAL JOB FUNCTIONS:

• Manage all beer and wine sales and day-to-day operations within budgeted guidelines and to the highest standards.
• Maintain an acceptable level of inventory to maximize sales and control out-of-date products by proper ordering through the vendors and LOOP.
• Control inventory levels using the automated ordering system (DAX) and routine smart counts on sections to ensure accuracy of inventory in the system.
• Work in conjunction with the beverage vendors on product displays and seasonal products within the Beer and Wine department.
• Preserve excellent levels of internal and external customer service at all times.
• Identify customers’ needs and respond proactively to all of their concerns.
• Properly handle invoices and pricing integrity within the Beer and Wine category.
• Ensure proper levels of food are available in the café at all times with proper communication with the Deli Department on these needs throughout business hours.
• Provide new employee training via RAMP certifications and ongoing training for existing employees to remain compliant with the PLCB.
• Provide training to all employees on the products and procedures within the Beer and Wine department to ensure all employees are knowledgeable about the products.
• Establish employee schedules to ensure proper coverage of the department to provide excellent service levels to all of our valued customers.
• Maintain a good relationship with all beverage and wine vendors with regular communication.
• Communicate department concerns and objectives with store management and supervisors.
• Comply with all health, safety, and PLCB regulations.
• Enforce, oversee, and train Beer and Wine employees on policies pertaining to alcohol sales and identification of those purchasing alcohol in the store.
• Greet all customers to our store and be observant of their needs while working.
• Abide by all Redner’s Markets policies and procedures set forth by the employee handbook.

SUPPLEMENTAL JOB FUNCTIONS:

• Coordinate pickup of wine orders, not limited to picking up these orders during your work shift.
• Physically handle merchandise within the department while filling the shelves and coolers with the required products.
• Run the cash register for a large portion of the work shift and work within the confines of the cashier accountability policy.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Must be at least 18 years of age.
• Basic computer knowledge in order to navigate the online ordering of products.
• Strong analytical and organizational skills to analyze product movement programs and to properly maintain necessary reports and schedules.
• Strong communication skills for dealing with customers, employees, and vendors.
• Must be able to stand on your feet for the entire work shift.
• Must be able to lift up to 40 pounds for 30% of the time working.
• Must be able to stand upright for the majority of your scheduled work shift.