Beverage Experience Specialist: Fast-Paced Casino Service

ViziRecruiter,LLC.; Baton Rouge (LA); Hybrid; USD 30,000 - 52,000; Full time

Job summary

PENN Entertainment in Baton Rouge is seeking a beverage server to provide fast, friendly service to guests at our casino floor. You will take drink orders, coordinate with bartenders, and help maintain a clean, efficient workstation in a lively environment.

Qualifications include being 21+, a high school diploma or equivalent, fluency in English, and strong customer service skills. You must be able to work nights, weekends, and lift up to 25 lbs.

Qualifications

• Must be 21 years of age or older.
• High school diploma or equivalent required.
• Read, write, understand and speak English.
• Excellent customer service and communication skills.

Responsibilities

• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Promotes casino events and programs.
• Provides fast, friendly beverage service and handles deliveries.
• Monitors guest alcohol consumption and intervenes when needed.
• Takes drink orders and cooperates with bartenders.
• Counts money and follows cash handling procedures.
• Maintains a clean, stocked workstation.

Skills

Customer service

English proficiency

Able to lift 25 lbs

Night/Weekend availability

Education

High school diploma or equivalent

Job description

PENN Entertainment in Baton Rouge is seeking a beverage server to provide fast, friendly service to guests at our casino floor. You will take drink orders, coordinate with bartenders, and help maintain a clean, efficient workstation in a lively environment.

Qualifications include being 21+, a high school diploma or equivalent, fluency in English, and strong customer service skills. You must be able to work nights, weekends, and lift up to 25 lbs.