Guest-Focused Casino Beverage Server

LOUISIANA DOWNS INVESTMENT COMPANY

Bossier City (LA)

Sur place

USD 28 000 - 38 000

Plein temps

Il y a 8 jours

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Résumé du poste

LOUISIANA DOWNS INVESTMENT COMPANY is seeking a friendly Beverage Server to provide fast, courteous service to casino guests. You will take drink orders, assist bartenders, and help maintain a clean, well-stocked workstation while ensuring accurate cash handling and adherence to responsible alcohol guidelines.

The role requires being 21+, high school completion, and strong English communication. You will work in a fast-paced, high-noise casino environment, with nights, weekends, and holidays

Qualifications

Must have excellent customer service and communication skills.
Able to count money and present change accurately.
Must be at least 21 years of age.
Able to read, write, speak and understand English.

Responsabilités

Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required.
Provides personalized service and uses guest name.
Resolves service problems according to Service Recovery guidelines.
Promotes guests’ sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time.

Connaissances

Customer service

Communication

Math skills

English literacy

Formation

High school diploma or GED

Outils

POS system

Description du poste

The role requires being 21+, high school completion, and strong English communication. You will work in a fast-paced, high-noise casino environment, with nights, weekends, and holidays

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