Bar Support Specialist — Fast-Paced Casino

PENN Entertainment, Inc.; Baton Rouge (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a bar-oriented team member in Baton Rouge to deliver fast, friendly service at our casino bar. You will interact with guests, beverage servers, and bartenders, ensuring a high standard of guest satisfaction in a fast-paced setting.

Responsibilities include maintaining stock, promoting casino events, and handling guest interactions with professionalism and courtesy. A 21+ age requirement, English proficiency, and the ability to work nights and weekends are

Qualifications

• Excellent customer service and communication skills.
• Willingness to work nights, weekends, holidays and overtime as needed.
• Must read, write, speak English clearly and accurately.
• Professional appearance and strong guest interaction abilities.

Responsibilities

• Provides fast, friendly, professional service to casino guests, beverage servers and bartenders.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Serves as ambassador of goodwill at customer and public relations functions.
• Promotes casino events and programs.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Maintains par levels of operating supplies and equipment for bar.

Skills

Customer service

Communication

English proficiency

Teamwork

Education

High school diploma or equivalent

Job description

PENN Entertainment, Inc. is seeking a bar-oriented team member in Baton Rouge to deliver fast, friendly service at our casino bar. You will interact with guests, beverage servers, and bartenders, ensuring a high standard of guest satisfaction in a fast-paced setting.

Responsibilities include maintaining stock, promoting casino events, and handling guest interactions with professionalism and courtesy. A 21+ age requirement, English proficiency, and the ability to work nights and weekends are