Beverage Experience Leader — Five-Star Service

Twenty-Nine Palms Band of Mission Indians; Coachella (CA); On-site; USD 65,000 - 100,000; Full time

Job summary

Twenty-Nine Palms Band of Mission Indians is seeking a Beverage Department Manager to oversee training and service performance of the Beverage team and to deliver the Five Star Experience to guests and team members.

You will supervise staff, plan beverage offerings, manage inventory and pricing, and collaborate with purchasing and culinary leadership to maintain safety, quality and profitability of beverage service.

Qualifications

• Education and experience required as described in the job posting: High School Diploma or G.E.D. equivalent.
• Associate degree preferred. Three to four years related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Lead by example and deliver our Five Star Experience by following service standards: Welcoming, Proactive, Seamless, Personalized and Valued.
• Continually coach and support Team Members to ensure they have skills, tools and resources to complete their jobs.
• Plan or monitor the planning of all alcoholic and non-alcoholic beverage offerings and utilization of beverage mixers and recipes.
• Communicate with vendors and subdivisions of the Beverage operation in an orderly, regular fashion.
• Plan and ensure effective allocation of service staff according to guest demand, events, and traffic.

Skills

Customer service

Leadership

Communication

Education

High School Diploma or G.E.D. equivalent

Associate degree (AA) from two-year College preferred

Job description

Twenty-Nine Palms Band of Mission Indians is seeking a Beverage Department Manager to oversee training and service performance of the Beverage team and to deliver the Five Star Experience to guests and team members.

You will supervise staff, plan beverage offerings, manage inventory and pricing, and collaborate with purchasing and culinary leadership to maintain safety, quality and profitability of beverage service.