Beverage Bar Supervisor — Lead Craft & Guest Moments

Loews Hotels, LLC.; Orlando (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

One free meal per shift

Free theme park access

Job summary

Loews Hotels at Universal Orlando is seeking a Beverage Supervisor to oversee beverage operations, scheduling, inventory, and service excellence in our busy outlet. You will ensure cost effectiveness while delivering guest‑centred, friendly hospitality.

The role focuses on staffing, par levels, quality product, and collaboration with outlet managers. You will train staff, enforce standards, manage budget adherence, and provide superior guest experiences in a dynamic hotel environment.

Qualifications

• Food and Beverage Restaurant Experience is required.
• One to two years of lead or supervisor restaurant experience preferred.
• Liquor and beverage knowledge preferred.
• Knowledge of Microsoft Office preferred.
• Proven experience working in high-volume Food and Beverage operations preferred.
• Strong organizational skills.
• Excellent guest service skills.
• Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Responsibilities

• Maintains beverage staffing levels so as to provide for optimal performance.
• Establishes and ensures adherence to all departmental guidelines, policies, and procedures.
• Responsible for smooth, efficient, cost effective operation of outlet, to include: labor management, supervision of all aspects of service, inventory control and product selection.
• Personally supervises all activities for production/delivery of quality product/service.
• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience.
• Review and submits for approval all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines.
• Establishes appropriate par levels for all inventories so as to support forecasted activities without experiencing shortages or excessive inventory situations.
• Ensures security, control and proper use of operating supplies and equipment for all beverage outlets.
• Attends all required hotel meetings to keep abreast of in-house activities, special promotions and upcoming events, maintain communications with other departments within the hotel.
• Communicates daily with outlet managers to obtain/provide current information regarding daily activities/functions and upcoming events.
• Trains personnel as needed in order to ensure superior levels of performance.
• Follows New Hire Training and ongoing Star Service Competency programs in accordance with hotel policy.
• Evaluates changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance.
• Other duties as assigned.

Skills

Food & Beverage experience

Guest service

Organizational skills

Communication skills

Tools

Microsoft Office

Job description

Loews Hotels at Universal Orlando is seeking a Beverage Supervisor to oversee beverage operations, scheduling, inventory, and service excellence in our busy outlet. You will ensure cost effectiveness while delivering guest‑centred, friendly hospitality.

The role focuses on staffing, par levels, quality product, and collaboration with outlet managers. You will train staff, enforce standards, manage budget adherence, and provide superior guest experiences in a dynamic hotel environment.