Beverage & Bar Ops Director: Elevate Guest Experience

Hyatt Hotels Corporation; Chicago (IL); On-site; USD 73,000 - 95,000; Full time

Benefits offered by this job

Health Insurance Eligibility

401(k) Eligibility

401(k) Matching Contribution

Fitness Membership Reimbursement

Parking & Transportation Tax Exemption

Paid Time Off & Holidays

Discounted Colleague Rate Room Nights

Complimentary Room Nights

Complimentary Meals

Job summary

Hyatt Regency Chicago seeks a Beverage Operations Manager to oversee beverage service across all outlets and banquets. You will recruit, train and lead a high-volume team, ensuring exceptional guest experiences and strong financial performance.

You will develop and execute the property's beverage program, drive revenue through innovative experiences, and manage partnerships and purchasing for cost efficiency. This role demands organization and adaptability in a fast-paced hotel environment.

Qualifications

• Proven leadership in beverage service within hospitality.
• Experience managing high-volume hotel outlets and banquets.
• Strong focus on guest experience and financial performance.

Responsibilities

• Oversee beverage service operations hotel-wide to ensure guest satisfaction and efficiency.
• Recruit, hire, train, schedule and develop beverage team members for outlets and banquets.
• Lead development and execution of the property's beverage program across venues and events.
• Drive revenue through beverage experiences, vendor partnerships and smart purchasing.
• Maintain quality standards, inventory controls and batching programs; leverage trends for offerings.

Skills

Leadership

Beverage operations

Team development

Recruiting & training

Scheduling

Vendor partnerships

Cost control & purchasing

Tools

POS systems

Job description

Hyatt Regency Chicago seeks a Beverage Operations Manager to oversee beverage service across all outlets and banquets. You will recruit, train and lead a high-volume team, ensuring exceptional guest experiences and strong financial performance.

You will develop and execute the property's beverage program, drive revenue through innovative experiences, and manage partnerships and purchasing for cost efficiency. This role demands organization and adaptability in a fast-paced hotel environment.