Director of Beverage & Bar Operations

Hyatt Hotels Corporation; Chicago (IL); On-site; USD 73,000 - 95,000; Full time

Benefits offered by this job

Health Insurance Eligibility

401(k) Eligibility

401(k) Matching Contribution

Fitness Membership Reimbursement

Parking & Transportation Tax Exemption

Paid Time Off & Holidays

Discounted Colleague Rate Room Nights

Complimentary Room Nights

Complimentary Meals

Job summary

Hyatt Regency Chicago seeks a Beverage Operations Manager to oversee beverage service across all outlets and banquets. You will recruit, train and lead a high-volume team, ensuring exceptional guest experiences and strong financial performance.

You will develop and execute the property's beverage program, drive revenue through innovative experiences, and manage partnerships and purchasing for cost efficiency. This role demands organization and adaptability in a fast-paced hotel environment.

Qualifications

• Proven leadership in beverage service within hospitality.
• Experience managing high-volume hotel outlets and banquets.
• Strong focus on guest experience and financial performance.

Responsibilities

• Oversee beverage service operations hotel-wide to ensure guest satisfaction and efficiency.
• Recruit, hire, train, schedule and develop beverage team members for outlets and banquets.
• Lead development and execution of the property's beverage program across venues and events.
• Drive revenue through beverage experiences, vendor partnerships and smart purchasing.
• Maintain quality standards, inventory controls and batching programs; leverage trends for offerings.

Skills

Leadership

Beverage operations

Team development

Recruiting & training

Scheduling

Vendor partnerships

Cost control & purchasing

Tools

POS systems

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."\

72,800.00 Yearly US Dollar (USD) pay basis

Summary

This role is responsible for overseeing all beverage service operations throughout the hotel, ensuring exceptional guest experiences, operational excellence, and strong financial performance. Key responsibilities include recruiting, hiring, training, scheduling, and developing team members while providing operational support for banquet beverage services and daily outlet operations.

The position will lead the development and execution of the property's beverage program across all venues, banquets, and grab-and-go offerings. Responsibilities include driving revenue through innovative beverage experiences, strategic vendor partnerships, sponsorship opportunities, and cost-effective purchasing initiatives.

Additional duties include maintaining quality assurance standards, inventory controls, and batching programs, while leveraging industry trends to enhance beverage offerings and menu development. The ideal candidate is a highly organized, adaptable leader who thrives in a fast-paced, high-volume environment and is committed to delivering exceptional service and results.

SALARY:

The salary range for this position is $72,800 - $94,500. This pay range reflects what Hyatt Regency Chicago reasonably expects to offer for the role; the final compensation will be determined based on the candidate’s experience and qualifications.

BENEFITS:

• Health Insurance Eligibility: Available after 30 days of employment
• 401(k) Eligibility: Available after 30 days of employment
• 401(k) Matching Contribution: Eligible after 1 year of employment (limited match)
• Monthly Fitness Membership Reimbursement: Available up to a specified limit
• Qualified Parking & Transportation Tax Exemption: Subject to eligibility
• Paid Time Off & Holidays: Provided according to company policy

PERKS:

• Discounted Colleague Rate Room Nights: Available based on room availability
• Complimentary Room Nights: Offered based on availability
• Complimentary Meals: Available in the colleague dining room

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