Bespoke Experience Advisor

Aman; Page (AZ); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Aman Global Complimentary NightProgram

Food & Beverage discounts at Amangiri

Aman Retail and Spa treatment discount

Uniform provided

One meal per shift

401k with partial match

Vision, Dental, and Life Insurance

Pays 90% of medical health plan

Paid time off

Job summary

Amangiri, part of the Aman family, invites an Experience Advisor to join our team at Amangiri in Canyon Point, Utah. You will coordinate, present, and book activities, services, and special occasions to craft bespoke guest experiences with grace and precision.

This role requires exceptional communication, organization, and a service‑driven mindset. You will work across Reservations, Guest Services, F&B, and Front Office to ensure every detail elevates our guests' stay.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills with guests and colleagues.
• High attention to detail ensuring guest requests are met with precision.
• Proven success coordinating guest activities and events.

Responsibilities

• Actively engage in the sales and booking of guest activities, spa services, dining options, and special occasion requests.
• Communicate with guests via phone, email, and in‑person to build personalized itineraries for future arrivals and in‑house guests.
• Ensure that all events are confirmed and reconfirmed for the following day, coordinating with transportation, spa, and F&B teams.
• Maximize guest satisfaction and meet financial and budget targets.
• Identify opportunities to upsell services and experiences to guests.
• Collaborate with Reservations, Guest Services, F&B, and Front Office to communicate changes.
• Take full ownership of guest interactions and follow up during their stay.
• Build rapport with guests throughout their stay.
• Provide feedback to improve activities and programs with the Guest Services Manager.
• Suggest and implement new services to diversify offerings for all guests.

Skills

Verbal communication

Written communication

Organization skills

Interpersonal skills

Attention to detail

Guest services

Upselling

Cross-departmental collaboration

Professional appearance

Multilingual

Job description

Amangiri, part of the Aman family, invites an Experience Advisor to join our team at Amangiri in Canyon Point, Utah. You will coordinate, present, and book activities, services, and special occasions to craft bespoke guest experiences with grace and precision.

This role requires exceptional communication, organization, and a service‑driven mindset. You will work across Reservations, Guest Services, F&B, and Front Office to ensure every detail elevates our guests' stay.