Benelux Project Lead - Customer Success & Implementation

Dashdoc; Paris (TX); On-site; USD 69,000 - 104,000; Full time

Job summary

Dashdoc seeks a Project Manager to lead end-to-end implementations for Dutch-speaking key accounts from the Benelux region. You will work inside the Customer Success team and partner with Dashdoc teams to ensure successful deployments in clients’ IT environments.

You’ll coordinate with Sales, Product, and Tech, travel to client sites in Belgium and the Netherlands, and help grow Dashdoc’s presence in the Benelux market. Fluency in Dutch and English is essential.

Qualifications

• Native Dutch speaker with ability to work in English daily.
• 5+ years of experience in transport, logistics, or related industries.
• Strong client management skills and ability to manage end-to-end projects.
• Willingness to travel to client sites in Belgium/Netherlands roughly weekly.
• Experience with complex software tools (TMS, ERP, CRM, WMS) is a plus.

Responsibilities

• Own end-to-end implementation of Dashdoc for customers in Belgium and the Netherlands.
• Collaborate with technical integrations to ensure smooth IT ecosystem deployments.
• Serve as primary contact across Sales, Product, and Tech to drive success.
• Identify growth opportunities and support clients to maximize value.
• Contribute feedback for internal process improvements and Benelux growth.

Skills

Customer service mindset

Persuasion

Analytical thinking

Dutch proficiency

English proficiency

Tools

TMS

ERP

CRM

WMS

Job description

Dashdoc seeks a Project Manager to lead end-to-end implementations for Dutch-speaking key accounts from the Benelux region. You will work inside the Customer Success team and partner with Dashdoc teams to ensure successful deployments in clients’ IT environments.

You’ll coordinate with Sales, Product, and Tech, travel to client sites in Belgium and the Netherlands, and help grow Dashdoc’s presence in the Benelux market. Fluency in Dutch and English is essential.