Project Manager (Hands-on / SaaS Implementation)

Docbyte NV; Town of Belgium (WI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

High autonomy

Growth paths available

Collaborative environment

Job summary

Docbyte NV is seeking a Project Manager to lead customer onboarding and implementation projects in their SaaS platform. With 3-7 years of project management experience, candidates should possess strong communication skills and a solution-oriented approach. The role demands expertise in managing project timelines and deliverables while collaborating with multiple stakeholders. Docbyte offers a hybrid work environment and opportunities for professional growth within the company.

Qualifications

• 3–7 years experience in project management, SaaS delivery or consulting.
• Hands-on, structured, decisive and solution-oriented.
• Fluent in Dutch and English and preferably French.

Responsibilities

• Manage end-to-end delivery of multiple SaaS implementation projects.
• Clarify requirements and align expectations with customers.
• Translate customer needs into functional specifications.

Skills

Project management

SaaS delivery

Functional analysis

Communication

Problem-solving

Job description

About Docbyte

Docbyte builds the digital trust layer of Europe. Our SaaS platform, Docbyte Vault, helps banks, insurers, pharma companies and public organisations preserve digital documents in a legally valid and compliant way for decades.

We are growing and looking for a hands-on Project Manager who brings structure, clarity and momentum to customer projects.

Your Role

As Project Manager, you take ownership of customer onboarding and implementation projects. You coordinate between customers, engineering, Customer Success Engineers and the Product Owner to ensure projects move forward smoothly and finish successfully.

This is not a “meeting scheduler” role: You are decisive, solution-oriented and not afraid to dive into functional analysis.

What You’ll Do

• Manage end-to-end delivery of multiple SaaS implementation projects
• Run workshops, clarify requirements and align expectations
• Translate customer needs into functional specifications
• Work closely with CSEs, engineering, PO and CTO
• Keep projects on track: timelines, deliverables, risks, communication
• Support testing and validate solutions before customer acceptance
• Drive progress, remove blockers and proactively solve issues

Who You Are

• 3–7 years experience in project management, SaaS delivery or consulting
• Hands-on, structured, decisive and solution-oriented
• Strong communicator who creates clarity and builds trust
• Comfortable with technology, integrations and functional analysis
• Able to challenge unclear requirements and guide customers
• Fluent in Dutch and English and preferably French

Why Join Docbyte?

• Work on impactful projects in one of Europe’s most trusted digital sectors
• High autonomy, direct ownership and real visibility
• Collaborate with COO, CTO, Product Owner and CSE team
• Hybrid work and a supportive, ambitious environment
• Growth paths: Senior PM, Delivery Lead or Solution Architect