Benefits Support Representative

S&A Group; Birmingham (AL); On-site; USD 25,000 - 33,000; Full time

Job summary

S&A Group in Birmingham, AL is seeking a Benefits Support Representative to assist clients by phone, understand their needs, and guide them to suitable benefit options.

You will work with elderly clients, so patience, empathy, and the ability to explain things clearly are important. If you enjoy talking to people and solving problems, this could be a great fit for you.

Responsibilities

• Talk with clients over the phone to understand needs and explain benefit options.
• Work with elderly clients with patience and clear explanations.

Job description

About the Role

S&A Group is looking for a Benefits Support Representative to join our team in Alabama. In this role, you’ll spend your day talking with clients over the phone, understanding their needs, and helping them find the right benefit options. You’ll work with elderly clients, so patience, empathy, and the ability to explain things clearly are important. If you enjoy talking to people, solving problems, and helping customers feel confident about their decisions, this could be a great fit for you.