Benefits Representative Birmingham AL Hybrid

S&A Group; United States; Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive bonus plans

Life and health benefits

Performance-based advancement opportunities

Job summary

S&A Group is hiring a Client Relationship Specialist to provide client support and sales guidance. In this hybrid role based in Birmingham, AL, you will assist prospective clients in navigating available benefit options and support current clients with their accounts.

The position requires strong communication skills, customer service experience, and the ability to work independently. Compensation ranges from $50,000 to $65,000 annually, with additional bonuses available.

Join a stable, team-oriented environment with opportunities for performance-based advancement.

Qualifications

• Experience in customer service, sales, or account management preferred.
• Strong communication and organizational skills required.
• Ability to work independently in a remote environment.

Responsibilities

• Speak with prospective clients and guide them through benefit options.
• Assist current clients with account updates and billing questions.
• Recommend appropriate benefit options based on client needs.

Skills

Customer service experience

Sales skills

Strong communication

Organizational skills

Detail-oriented

Education

High school diploma or GED

Job description

Client Relationship Specialist
S &A Group | Hybrid (Birmingham, AL)

S&A Group is seeking dependable and professional individuals to join our team as Client Relationship Specialists. This role combines client support services and sales, working with individuals who have requested information about our services.

This is a structured position with training, clear expectations, and compensation tied to performance.

Responsibilities

• Speak with prospective clients who have requested information and guide them through available benefit options
• Assist current clients with account updates, billing questions, and general support
• Recommend appropriate benefit options based on client needs
• Maintain accurate records and follow internal processes
• Provide a professional and efficient experience in every interaction

Qualifications

• Experience in customer service, sales, or account management preferred
• Strong communication and organizational skills
• Ability to work independently in a remote environment
• Detail-oriented and dependableAccess to a laptop or tablet, reliable internet, and a quiet workspace
• High school diploma or GED required

Compensation & Schedule

• $50,000–$65,000 annually, based on performance
• Additional bonuses and incentives available
• Hybrid role, fully remote days weekly

What We Offer

• Competitive bonus plans
• Life and health benefits
• Performance-based advancement opportunities
• Stable, team-oriented work environment