Senior Benefit Advisor — Client Solutions & Growth

S&A Group; Huntsville (AL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Structured training

Performance-based pay

Bonus opportunities

Company trips

Job summary

S&A Group is seeking a Senior Benefit Advisor in Alabama to support prospective and existing clients through phone-based communication and account assistance. You will explain benefits, answer questions, and ensure a professional client experience.

Training is provided, with performance-based compensation and opportunities for growth. Qualified candidates have experience in telesales or customer service, strong communication skills, and reliable home-office setup.

Qualifications

• High school diploma or GED required.
• Must have access to a laptop and reliable internet.
• Strong communication and phone skills are essential.
• Experience in telesales or customer service preferred.

Responsibilities

• Communicate with prospective and current clients by phone.
• Explain service and benefit options clearly and professionally.
• Assist clients with account-related inquiries, updates, and billing concerns.
• Recommend suitable solutions based on client needs.
• Accurately document client interactions and maintain records.
• Follow company procedures, workflows, and communication standards.

Skills

Telesales

Customer service

Phone communication

Interpersonal skills

Detail-oriented

Education

High school diploma or GED

Tools

Laptop

Reliable Internet

Quiet workspace

Job description

S&A Group is seeking a Senior Benefit Advisor in Alabama to support prospective and existing clients through phone-based communication and account assistance. You will explain benefits, answer questions, and ensure a professional client experience.

Training is provided, with performance-based compensation and opportunities for growth. Qualified candidates have experience in telesales or customer service, strong communication skills, and reliable home-office setup.