Benefits Specialist - Open Enrollment & Compliance Pro

NearU Services; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

NearU Services is seeking a detail-oriented Benefits Specialist to join the Human Resources team in Charlotte. The role administers, maintains, and improves our comprehensive employee benefits programs and serves as the primary contact for health, retirement, and wellness plans across multiple states.

You will handle benefits inquiries, open enrollment, billing audits, and regulatory compliance while collaborating with finance, payroll, and vendors to ensure accurate and competitive offerings

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 2+ years in HR benefits administration or HR operations.
• Experience with HRIS and benefits platforms; advanced Excel (VLOOKUP, pivot).
• Knowledge of ACA, ERISA, COBRA, HIPAA, FMLA and compliance basics.
• Strong communication and discretion handling sensitive data.

Responsibilities

• Serve as the primary benefits resource for employees with inquiries.
• Administer daily benefits plans: medical, dental, vision, life, disability, 401(k).
• Lead open enrollment and onboarding; conduct information sessions.
• Review carrier invoices, reconcile, audit deductions with payroll.
• Ensure compliance with federal/state/local laws and file reports as needed.
• Manage vendor relationships with brokers, carriers, TPA, wellness vendors.

Skills

Benefits administration

Excel (advanced)

Communication

Discretion

Problem-solving

Education

Bachelor’s degree or equivalent

Tools

Dayforce

HRIS

Job description

NearU Services is seeking a detail-oriented Benefits Specialist to join the Human Resources team in Charlotte. The role administers, maintains, and improves our comprehensive employee benefits programs and serves as the primary contact for health, retirement, and wellness plans across multiple states.

You will handle benefits inquiries, open enrollment, billing audits, and regulatory compliance while collaborating with finance, payroll, and vendors to ensure accurate and competitive offerings