Benefits Specialist

Gilder Search Group; Saint Petersburg (FL); Hybrid; USD 29,000 - 32,000; Part time

Job summary

Gilder Search Group is seeking a Benefits Specialist in Saint Petersburg, FL. The role is hybrid with a Monday and Friday work-from-home option if you have a private workspace.

The position offers a contract engagement for four months during peak season, with a potential for permanent placement. The ideal candidate has 2+ years in customer service or benefits administration, solid MS Office skills (Excel, PowerPoint), and familiarity with health plan administration.

Qualifications

• 2+ years of experience in customer service and/or employee benefits.
• Familiar with health and benefits administration.
• MS Office proficiency including Excel and PowerPoint.
• Background check and education verification required.
• Experience with CRM/benefits systems is a plus.

Responsibilities

• Provide customer service and benefits administration support to clients, employees, and field partners through phone, email, and fax, resolving questions related to health plans, providers, and enrollment.
• Support new client benefits enrollment, including plan setup, carrier submissions, coverage confirmation, and guidance on benefit plan options and online benefits portals.
• Administer ongoing benefit changes, including qualifying life events, terminations, plan maintenance, and coordination with carriers and vendors to resolve coverage issues.
• Perform benefits data entry, reconciliation, and documentation while maintaining accurate records of client interactions, benefit changes, and issue resolutions within CRM and benefits systems.
• Support ACA compliance, eligibility reporting, open enrollment, and special projects while following HIPAA, SOC controls, data privacy, and confidentiality requirements.

Skills

Customer service

Benefits administration

Microsoft Excel

Microsoft PowerPoint

CRM software

Education

Bachelor’s degree

High school diploma

Tools

Salesforce

Adobe Acrobat Pro

HRIS platforms

Job description

Benefits Specialist

Location: St Petersburg, 33702 – Hybrid
Option to WFH on Monday and Friday if you have a private, designated workspace

Pay: $21.00 - $23.00 per hour

Type: Contract, (4) months for peak season, may go perm

Schedule: M-F, 8:00 AM to 5:00 PM EST

Job description:

• Provide customer service and benefits administration support to clients, employees, and field partners through phone, email, and fax, resolving questions related to health plans, providers, and enrollment.
• Support new client benefits enrollment, including plan setup, carrier submissions, coverage confirmation, and guidance on benefit plan options and online benefits portals.
• Administer ongoing benefit changes, including qualifying life events, terminations, plan maintenance, and coordination with carriers and vendors to resolve coverage issues.
• Perform benefits data entry, reconciliation, and documentation while maintaining accurate records of client interactions, benefit changes, and issue resolutions within CRM and benefits systems.
• Support ACA compliance, eligibility reporting, open enrollment, and special projects while following HIPAA, SOC controls, data privacy, and confidentiality requirements.

Nice to have:

• Bachelor’s degree
• PEO
• HR experience or HR outsourcing
• ACA administration (2 years)
• Adobe Acrobat Pro
• Salesforce
• HRIS platforms

Requirements:

• Must have (2)+ years of experience in customer service and/or employee benefits
• Must be familiar with health and benefits administration through work or education
• Must be MS Office proficient including Excel, PowerPoint
• High school diploma or equivalent
• Background check required
• Education verification required