Total Rewards Specialist

Hire Point Recruiting; Totowa (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Hire Point Recruiting is seeking a Human Resources Benefits Specialist in Totowa, NJ to manage day-to-day benefit programs and ensure compliant administration. You will be a key resource for employees, assisting with questions on eligibility, enrollment, and claims, and coordinating annual open enrollment.

The ideal candidate has a Bachelor’s degree in HR and 2+ years in benefits administration, with strong organizational, communication, and multitasking skills.

Qualifications

• Bachelor’s degree in Human Resources or related field preferred.
• 2+ years of experience in HR, benefits administration, or related area.
• Working knowledge of employee benefits and regulations.
• Experience with HRIS and/or benefits administration systems preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong customer-service mindset with ability to communicate with employees at all levels.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong judgment and ability to handle confidential information appropriately.
• Proficiency with Microsoft Office, especially Excel.

Responsibilities

• Administer employee benefit programs including medical, dental, vision, life, disability, and retirement plans.
• Serve as primary contact for benefits questions, eligibility, enrollment, coverage, and claims.
• Coordinate annual open enrollment including communications, system updates, and enrollment activities.
• Process new-hire enrollments, life events, changes, and terminations.
• Maintain benefits information in HRIS and benefits systems.
• Work with carriers, brokers, and third-party administrators to resolve issues.
• Review and reconcile benefit invoices; resolve discrepancies.
• Assist with benefits reporting, audits, and compliance.

Skills

Benefits knowledge

Organizational skills

Communication skills

Multitasking

Confidentiality

Education

Bachelor's degree in HR

Tools

HRIS

Benefits systems

Job description

We are seeking a Human Resources Benefits Specialist to support the administration and day-to-day management of employee benefit programs. This individual will serve as a key resource for employees, helping them understand and navigate their benefits while ensuring programs are administered accurately, efficiently, and in compliance with applicable regulations.

The ideal candidate is highly organized, detail-oriented, service-focused, and comfortable working with employees, benefit providers, and internal HR teams.

Responsibilities

• Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, and other company-sponsored benefits.
• Serve as a primary point of contact for employee questions regarding benefits, eligibility, enrollment, coverage, and claims.
• Coordinate and support annual open enrollment, including employee communications, system updates, and enrollment activities.
• Process new-hire benefit enrollments, qualifying life events, changes, and terminations.
• Maintain accurate employee benefits information within HRIS and benefits administration systems.
• Work closely with benefit carriers, brokers, and third-party administrators to resolve employee issues and ensure accurate plan administration.
• Review and reconcile benefit invoices and identify or resolve discrepancies.
• Assist with benefits-related reporting, audits, and compliance requirements.
• Support the administration of leave programs, including FMLA and other applicable federal and state leaves.
• Ensure benefits programs are administered in accordance with company policies and applicable laws and regulations.
• Develop and distribute employee communications regarding benefit programs, plan changes, and enrollment deadlines.
• Maintain confidential employee information and benefits documentation.
• Assist with additional HR initiatives and projects as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 2+ years of experience in Human Resources, benefits administration, or a related area.
• Working knowledge of employee benefits and applicable regulations.
• Experience working with HRIS and/or benefits administration systems preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong customer-service mindset with the ability to communicate effectively with employees at all levels.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong judgment and ability to handle confidential information appropriately.
• Proficiency with Microsoft Office, particularly Excel.

Preferred Qualifications

• Experience supporting annual open enrollment.
• Familiarity with benefits regulations, including ERISA, COBRA, HIPAA, ACA, and FMLA.
• Experience working directly with insurance carriers, benefits brokers, and third-party administrators.
• Professional HR certification such as SHRM-CP, PHR, or CEBS is a plus.