Benefits Services Associate for Union Members

Second Day; Washington, Northern (District of Columbia, KY); Hybrid; USD 53,000 - 71,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Paid time off

Job summary

SEIU Local 500 in Washington, DC seeks a diligent Member Benefits Associate to process benefit requests, maintain documentation, and promote collective bargaining benefits. You will work under the Director of Member Services and Operations, supporting member inquiries and ensuring timely, accurate processing.

The role emphasizes confidentiality, attention to deadlines, and collaboration with employers and staff.

Qualifications

• Strong written and verbal communication skills.
• Organizational and planning abilities to manage multiple benefits cases.
• Experience in administrative support or customer service is preferred.

Responsibilities

• Process requests and inquiries related to member benefits.
• Maintain and organize files and documents for benefits processing.
• Advise members on benefits available through collective bargaining and vendors.
• Prepare documents and agendas for processing benefits with employers.
• Ensure confidentiality and security of member information.
• Assist with reports, labels, and data exports as needed.

Skills

Communication

Organization

Customer service

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Access

Microsoft Word

Microsoft Excel

Job description

SEIU Local 500 in Washington, DC seeks a diligent Member Benefits Associate to process benefit requests, maintain documentation, and promote collective bargaining benefits. You will work under the Director of Member Services and Operations, supporting member inquiries and ensuring timely, accurate processing.

The role emphasizes confidentiality, attention to deadlines, and collaboration with employers and staff.