Benefits Representative

McLane Company, Inc.; Temple (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Generous benefits start day 60

Vacation and sick leave from day one

401(k) Profit Sharing after 90 days

Pet insurance

Parental leave

Employee assistance programs

Discount programs

Tuition reimbursement

Job summary

McLane Company, Inc. is seeking a Benefits Representative based in Temple, TX. You’ll help teammates understand, access, and navigate their benefits with accuracy and care, combining customer service with benefits administration in a fast-paced environment.

Responsibilities include enrolling teammates, handling life events, and ensuring plan compliance, while collaborating with carriers and internal teams. This role emphasizes confidentiality, data integrity, and audits support.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Minimum of two years HR administration experience.
• Experience reviewing SPDs, benefit certificates, eligibility, plan provisions, and carrier guidance.

Responsibilities

• Serve as a trusted benefits resource for teammates, providing timely, accurate, and professional support.
• Assist teammates with benefit enrollments, qualifying life events, benefit changes, and related questions.
• Monitor benefits hotline and mailbox inquiries and document resolutions.
• Review benefit documentation for accuracy, completeness, and plan compliance.
• Partner with carriers, vendors, and internal teams to resolve benefit questions and enrollment discrepancies.
• Process benefit enrollments and changes accurately to maintain teammate records.
• Interpret plan documents and eligibility guidelines to provide clear guidance.
• Maintain confidential teammate information with high data integrity.
• Support audits, reporting, and open enrollment activities.
• Assist with teammate communications and education initiatives.

Skills

Customer service mindset

Verbal and written communication

Interpersonal communication

Analytical and problem-solving

Attention to detail

Organization and time management

Data handling and confidentiality

Teamwork and collaboration

Education

High school diploma or GED

Bachelor’s degree in HR or related field preferred

Job description

Take your career further with McLane!

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America’s most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.

Take your career further with McLane!

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America’s most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.

At McLane, our teammates are at the heart of everything we do. As a Benefits Representative, you'll play a critical role in helping teammates across the enterprise understand, access, and navigate their benefits with confidence. This position combines customer service, benefits administration, problem-solving, and compliance to deliver a positive and seamless experience throughout the teammate lifecycle.

If you're passionate about helping people, thrive in a fast-paced environment, and enjoy solving complex challenges with accuracy and care, we'd love to hear from you.

This position is based in Temple, Texas. Candidates should reside within a 50-minute commute of the Temple area to support on-site collaboration and business needs.

Benefits You Can Count On

• Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
• Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What You’ll Do

• Serve as a trusted benefits resource for teammates, providing timely, accurate, and professional support.
• Assist teammates with benefit enrollments, qualifying life events, benefit changes, and related questions.
• Monitor and respond to benefits hotline and mailbox inquiries while documenting resolutions and maintaining excellent service standards.
• Review and validate benefit documentation to ensure accuracy, completeness, and compliance with plan requirements.
• Partner with carriers, vendors, third-party administrators, and internal teams to resolve benefit questions, claims issues, and enrollment discrepancies.
• Process benefit enrollments and changes accurately and efficiently to maintain complete and accurate teammate records.
• Interpret and apply benefit plan documents, Summary Plan Descriptions, carrier materials, and eligibility guidelines to provide clear, accurate guidance.
• Maintain confidential teammate information and uphold the highest standards of data integrity.
• Support audits, reporting activities, invoice preparation, and ongoing benefits administration processes.
• Assist with teammate communications, education initiatives, open enrollment activities, and special People Department projects.

What We’re Looking For

• High school diploma or GED. Bachelor's degree in Human Resources, Business Administration, Communications, or a related field preferred.
• Minimum of two (2) years of human resources administration experience required.
• Experience reviewing and interpreting Summary Plan Descriptions, benefit certificates, eligibility requirements, plan provisions, carrier guidance, and related benefits materials.
• Strong customer-service mindset with a genuine desire to help teammates and deliver exceptional support.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to build strong relationships with teammates, leaders, vendors, carriers, and third-party administrators.
• Strong analytical and problem-solving skills with the ability to research, investigate, and resolve complex issues.
• Exceptional attention to detail, organization, and time-management skills.
• Ability to handle confidential information with professionalism, discretion, and integrity.
• Self-motivated and able to work effectively both independently and as part of a team.

Why Join Us?

At McLane, you'll be part of a People-focused team that is committed to supporting teammates across the organization. You'll have the opportunity to make a meaningful impact every day by helping teammates navigate important benefits decisions and life events with confidence.

We offer a collaborative environment, opportunities for professional growth, and the chance to contribute to programs that support the health, well-being, and success of thousands of teammates nationwide. Join a company where your expertise, dedication, and service mindset help create an exceptional teammate experience.

Working Conditions

• Office environment.

Fit the following? We want you here!

• Teamwork oriented
• Organized
• Problem solver
• Detailed

Our roadmap. Our story.

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/

Primary Location United States-Texas-Temple

Work Locations North Campus

Business Unit MC999

Schedule Full-time

Shift 1st - Day

Employee Status Regular