Benefits Programs Specialist — Open Enrollment & HRIS

Goldbelt, Inc.; Juneau, Herndon (AK, VA); Remote; USD 46,000 - 70,000; Full time

Benefits offered by this job

Profit sharing

Medical, dental, vision insurance

401(k) plan with company matching

Professional development opportunities

Job summary

Goldbelt, Inc. is seeking a detail-oriented Benefits Coordinator to support the administration of employee benefits programs, maintain accurate records, and handle routine inquiries.

The role coordinates with Payroll and vendors, assists with Open Enrollment, audits, and reporting, and ensures compliance with policies and regulations. This position offers competitive benefits and a path for growth within a multi-subsidiary organization.

Qualifications

• Ability to interpret and apply benefits policies and procedures.
• Ability to use HRIS, benefits administration, and service ticketing systems.
• Ability to prioritize tasks, manage multiple projects, and meet deadlines.
• Attention to detail and problem-solving skills.
• Effective written and verbal communication with coworkers, vendors, and shareholders.
• Cultural awareness and sensitivity for diverse audiences.
• Proficiency with Windows and MS Office Suite, especially Excel.

Responsibilities

• Administer routine employee benefits processes, including enrollments and life events.
• Maintain accurate benefits records and eligibility information.
• Process ServiceNow tickets and respond to inquiries.
• Serve as point of contact for benefits inquiries and program information.
• Support Open Enrollment activities and communications.
• Collaborate with Payroll to resolve deductions discrepancies.
• Coordinate benefits documentation for new hires and current staff.
• Maintain compliance with policies and regulatory requirements.
• Input and audit data in HRIS and benefits systems.
• Prepare routine benefits reports and analysis.
• Perform benefits billing reconciliation and resolve discrepancies.
• Assist with vendor communications and benefits administration issues.
• Identify process improvements to increase accuracy and efficiency.
• Perform other duties as assigned.

Skills

Benefits policies interpretation

HRIS proficiency

ServiceNow knowledge

Time management

Communication

Excel proficiency

Customer service

Problem solving

Education

High school diploma or equivalent

Associate or bachelor’s degree (preferred)

SHRM-CP / aPHR / PHR (preferred)

Tools

HRIS

ServiceNow

Microsoft Excel

Job description

Goldbelt, Inc. is seeking a detail-oriented Benefits Coordinator to support the administration of employee benefits programs, maintain accurate records, and handle routine inquiries.

The role coordinates with Payroll and vendors, assists with Open Enrollment, audits, and reporting, and ensures compliance with policies and regulations. This position offers competitive benefits and a path for growth within a multi-subsidiary organization.