Benefits Programs Specialist (ERISA & Compliance)

Mercy House; Santa Ana (CA); On-site; USD 33,000 - 34,000; Full time

Job summary

Mercy House is seeking a Benefits Specialist to administer the company’s employee benefits programs, including health, dental, vision, and retirement plans. You will work with employees and external vendors, ensuring accurate enrollment, changes, and terminations while maintaining compliance with ERISA, COBRA, HIPAA, and related laws.

The role requires strong organizational skills and excellent communication to explain complex benefit concepts and support staff across departments.

Qualifications

• Experience in employee benefits administration with knowledge of plan design, compliance, and administration.
• Strong communication skills, both written and verbal, with ability to explain complex benefit concepts to employees at all levels.
• Knowledge of ERISA, COBRA, HIPAA, and ACAP (or similar) regulatory requirements.

Responsibilities

• Administer employee benefits programs (health, dental, vision, retirement) including enrollment, changes, and terminations.
• Coordinate with external vendors to ensure timely delivery of benefits services and accurate invoicing.
• Provide guidance to employees on options, eligibility, and plan design changes.
• Prepare communications such as benefit summaries and open enrollment materials; ensure regulatory compliance.

Skills

Benefits administration

Vendor coordination

Communication skills

HRIS

ERISA knowledge

COBRA knowledge

Microsoft Office

Tools

Microsoft Office

HRIS systems

Job description

Mercy House is seeking a Benefits Specialist to administer the company’s employee benefits programs, including health, dental, vision, and retirement plans. You will work with employees and external vendors, ensuring accurate enrollment, changes, and terminations while maintaining compliance with ERISA, COBRA, HIPAA, and related laws.

The role requires strong organizational skills and excellent communication to explain complex benefit concepts and support staff across departments.